Reviews for Golden Chick in Fort Worth, TX
9:30pm.....hungry and stopped for a quick bite since Golden Chick is close to me and also i haven't had Gilden chick in over a... year.. Open sign on but when I pulled door it was locked female walks off but I notice her talking with a male at the counter.Checked the closing time online and says closes at 10pm. After being blatantly ignored. I decided to leave and vow to never eatGolden Chick Read more
Drive through took over 20 minutes, and they did not get my order correct, even after they asked what my order was 3 separate... times. Tenders looked like there were torn apart and thrown in and food was smashed. Read more
If the restaurant closes at ten y?all need to serve your customers until ten. Not shut down because you don?t feel like working.... I definitely won?t be back. Closing crew deserves zero stars Read more
horrible service. The operator came on the drive through speaker and when I started to order he told me hold on. I was waiting... for 10 min before they came back on. He rushed me to place my order. I asked him a question and ignored me. The way he treatedme I don?t trust eating at this location. Problem would have done something to my food. Read more
So I?m a general manager and great hospitality and customer service is also a most important to me .. so I sent a coworker over... to get us some food. He comes back and I?m missing my roll, and 3 over priced (not filled) zing sauces. So I walk over to askabout my zing sauce bc I paid extra for it !! The girl literally tells me that nobody came in and go that order basicallycalling me a liar.. then laughs. I am by far a difficult person when I go out but that was flat out disrespectful.. and NEXTTIME GIVE PEOPLE THEY FOOD!!! Read more
Service was really good from the staff here. The food was really good especially the roll
The lady taking my order was very nice. However, the food was not good. I thought this was wheat bread. The bond was hard and so... was the chicken. I also ordered a sweet tea and it tasted like it had been sitting there for days. Wouldn?t recommend thislocation to anyone. Very disappointed. Read more
243 The cashier was very rude. He had an attitude upon me asking him was my order a combo. He stated I did not say I wanted a... combo. Then I asked him for a Jalapeño pepper/pepper. He said he needed to charge me. I told the cashier that he had alreadycharged me. He stated he did not angrily. I pulled my receipt out of my bag after checking my order. I asked the young boy whowas preparing orders for the drive through if he could give me a pepper, not pepper/packets. The young boy then asked the ladyat the window who I think is a manger about what I asked him for. The manager at the window asked the guy at the register did hecharge me. And the cashier said he needs to see the receipt. I first tried to hand him my receipt upon asking him for a pepper.He was acting as if I was not trying to give him my receipt or telling him it's on my receipt. He didn't get the receipt, so Ilaid it on the counter. Afterwards with his attitude he told the young boy to give it to her. They proceeded to give mejalapeños poppers. I said to him want a pepper. The cashier stated you asked for jalapeños poppers. I said I asked for apepper. The cashier with his attitude said I needed to speak up/because I didn?t say that. It?s on my ticket! You charged me forit. I blatantly said to him I asked for a jalapeño pepper. And he proceeded to tell me to calm down, angrily. When him, himselfhas had an attitude with me the whole time as if he was bothered. I don't understand YOU gave me individual items. And your madat, because I asked you was it a combo? Instead of the cashier saying I didn't ask for what I asked him for. He could haveapologized and said he didn't hear me. Which I stated to him. It's was as if he was trying to make a scene, because he hadcharged me wrong. The manger her self should had came to the counter also to see what was going on. Very poor customer service.Including the manger. I work in healthcare. And even I know when I am wrong. I also know that at that moment Read more