Reviews for Chick-fil-A in Fort Worth, TX
I love Chick-fil-A but this location could use improvement. Very long wait times especially at breakfast. Every so often my... orders are incorrect. However, the employees are very nice and sweet but seem totally lost. In my opinion they need betterleadership at this location. Please do something to correct these issues. Thank you. Read more
I?ve been here twice and get the sense yt employees are not as kind or friendly to non yt customers. Something went wrong with... my order via the app and there was no effort in trying to figure out, instead was told I was wrong. But the whole interaction(and one I witnessed while inside) tells me not to come to this location anymore. And I agree with some other reviews that saythe food isn?t quite the same either. Not sure how that?s possible. Read more
The teens in the front were so awkward, no customer service at all. They were having personal convos while taking my order. Me... and my kids were there for an hour because my 4 year old eats slow and we had time to kill before having to be somewhere. Mindyou we also purchased dessert after eating.. we watched people come and go and not once were they greeted or acknowledged whenleaving.. it wasn?t busy at all. Coming from somebody that works retail, a hello makes a huge difference! ???? 3 stars onlybecause we have been here during the day when there isn?t a bunch of teens running it and had a great experience.. Read more
First visit to this location, and I was impressed! The staff was well-trained, friendly (even during a lunch rush), and got us... all in and out quickly. My special order salad came out perfectly, everything was there, and ingredients were fresh. Outstandinglocation with a beautiful view of Fort Worth while waiting for food. If you are close, stop by and keep your expectations high,because this staff will reach them. A smile goes a long way, too--especially since some staff might still be in training. I'llfor sure be back! Read more
I've been to this location multiple times and they have never completed my order correctly. While ordering in the drive through... they've had us waiting up to 40 minutes for a regular order. I then decided to order ahead of time using the app and they missedan item. Recently, noticed that instead of the chicken mini's they gave me a box of nuggets that I didn't order. Read more
Stopped by on my way through town and had a great lunch! The staff was great and so sweet. They got my cobb salad and all of its... modifications right (no cheese, egg and chicken on the side). The drive through was super fast and this location is now a muststop on the way when in town visiting friends! Im a Red status member on the app but if I was from Ft Worth I would be aSignature status in no time!!! Read more
Soooo this location is new to that area an very smart location Service was great the walk out door at drive up was cute I... order cobb salad with no egg with spicy grilled chicken Ranch and Sriracha sauce Good good good Cookies n cream milk shake anda water I'm satisfied Read more
I want to thank all the amazing staff at chick fil a for everything they do for the customers. The food is always hot and ready... to go I?ve never had to wait longer than 5 minutes even when the line is long. I want to shoutout a important employee thatneeds to be recognized his name is Parker. This man is fantastic always had a smile I see him everyday he greets me with alreadyknowing my order. This man is very polite and always has a smile, thank you chick fil a ???????? Read more