Reviews for Chick-fil-A in Fort Worth, TX
Wonderful selection of food and was delicious. As all chikfilas are.... However it's kind of stressful not knowing selections on... the menu because of no sign in the drive through. Of course there is one next to the window but when they walk down the laneexpediting orders if you say you don't know the menu it creates a stressful environment like they expect you to know what toorder. Read more
It must be this location that?s horrible! Went drive thru tonight and ordered a 4 piece chicken strip meal almost 10.00 and a 3... piece chicken strip and Mac in cheese total 23.00. Told them to bag the meal separately because it was going to two differentlocations. Got home the meal had the 3 piece strip and 7 fries in the box. Called them and manager said u have 24 hr to come getreplacement fries. U messed up my order and u giving me a timeframe to get my replacement. I might not want Chick-fil-A tomorrowsmh. I realize good help is hard to find but I never experience these incorrect orders or no fries at the Alliance Location sosomebody need to give people at this location some training. Guess I?ll just go to that one in Alliance! Read more
Today, I finally tried the Mac and Cheese, and it was soooo good. Tasted like it was made from my Mom's kitchen. Give it a try... if you haven't, I highly recommend. Read more
Need some training at this location. Fill the fries and provide ice in drinks. Chicken was good, fries not so much.
Normally going to Chick-fl-a is 5 stars but today it was very much a 1 star experience. We didn?t get sauces we requested, which... I?m not going to be petty out but then one of our sandwiches came without a bun! How does this even happen. Take you time and dothe job the right way! Read more
I am absolutely disgusted. Very rarely do I leave reviews, but my entire experience at this Presidio Location warranted one... today. First I order $50 ($47 and some change to be exact) worth of food in the drive through, and they give me some stale frieswhen I get to the window then got an attitude when I asked for fresh ones. Then I get home and one of the three kids meals Iordered has a box of EMPTY nuggets with honey roasted bbq sauce in it!!!! And sauce all over the inside of the bag. I call thelocation and spoke to Lily (a so called manager), and she proceeded to call me a liar. What do I have to gain from taking timeout of my day to call up there about a freakin $5 kids meal. I told her I wanted to speak to the her manager because I didntappreciate her calling me a liar. I am absolutely disgusted and threw the entire order away. The customer service was trash andso was the expensive and picked over food. I?ve NEVER experienced such poor service at a chic fil a. Im literally sick to mystomach. That?s he poorest managerial skills and services I?ve seen in a very long time. Do better Lily and run those camerasback to see what employee picked at a box of nuggets and placed the empty box in my child?s bag!! Read more
This Chick-fil-A is always busy but always does a very good job shout out the workers appreciate everybody who works there...... Y?all will be blessed in life Read more
This is the second Chick Fil A I've been to where the service was awful (the other in Alpharetta, GA). I showed up in the... evening and everyone working was very young, including the shift managers. That's never been an issue at a CFA before as they'reusually professional and courteous, but not this group. They were all busy talking to each other and talking over customers, theentire time we were there. I stood at the register for two minutes while the young lady manning the register talked to hercoworker without greeting me once. Count out two minutes on a timer, stand there at the register with a retail/restaurantemployee right in front of you, and she doesn't acknowledge you once. No "I'll be right with you". No "welcome to Chick Fil A".No "my apologies for the delay". Nothing but conversing with her buddy over by the tea, which by the way was so hot it meltedall our ice before the drinks got to our table. Once she did acknowledge us, the guy mopping behind us started talking over usto get in on the conversation with the two behind the counter and they were all having a grand time while completely ignoringevery customer. He should have been paying attention to his cleaning duties as this was also the first time I've seen a CFAwhere the floor was filthy. That said, the dirty floor wasn't a huge concern relative to the customer service. The food wasfine, but this is Chick Fil A. Nobody expects terrible service at a CFA location, but this one was terrible. Read more