Reviews for Arby's in Fort Worth, TX
The person at the window was very sweet and friend. The food was hot and fresh.
Service was good, chicken sandwich was a sad excuse. It was a kids meal. The other food we had was consistent with past... experiences. The best part of this expensive for nothing meal was their cookie which gets 5/5. *** your link for moreinformation in your response doesn?t work *** Read more
Great service and great food! Every time we are greeted and receive excellent service. Paul is such positive enthusiastic... person! We always leave smiling! Read more
This Arbys has the WORST night manager! She has a terrible attitude and we will NEVER return to this location! We ordered... through the drive through and had a very pleasant experience with the lady working that area. We placed an order of a Pecanchicken salad sandwich meal and 3 sliders meal....we received everything except my PCS. We made multiple calls to the store, tosee if they would door dash the sandwich to the house, however no one answered the phone. Sooo, we drove back to Arbys and askedfo a refund. The manager was very rude, wanted to remake the meal... my husband politely refused and asked for a refund. Webrought all items back, including the drinks and the manager refused to refund the drinks because we had already drank about athird of them on the way home. The manager is very rude and argumentative....Anyway, after going back and forth with her, myhusband said ok about the drinks and asked for her name, in which she REFUSED to give her name after stating that she was themanager. We will be contacting the general manager and corporate office about her attitude, lack of customer service skills andlack of professionalism. Read more
My daughter and I went through the drive-through she ordered the French dip sandwich with Swiss cheese and curly fries and a... iced tea. So we?re halfway down the street and realize that there?s no dipping sauce. So I just called and the lady said what doyou want me to do about it and then hung up. The wait time at the drive-through for two cars was almost 20 minutes. So I don?trecommend anybody goes there because unless you want to order screwed up and you have all the Time in the world just to sit inyour car and wait it?s not worth it Read more
This location is always clean. Staff is friendly & the food never fails. Me and my family love this place.
The front counter help with slow.the roast beef was not very fresh and the cheese was just clogged on one side of the sandwich.... It's like they didn't care how the sandwich came out they just threw it together. Read more
Team at this location is always so peppy and friendly. Great service, good food.