Reviews for Wendy's in Fort Wayne, IN
Food was ok. Not sure if I'll be going back. Definitely not dining in.
Had a mobile order go weird and didn't place my order but charged me anyway. Mindy, Chris, and Kim helped figure out. Great... customer service! Read more
We were there for 25 mins waiting in line and we moved one spot and we ended up leaving and going to a different restaurant. We... will never come back here again. It was absolutely awful. ???? Read more
Unfortunately all of us have struggled these last 2 years. Especially with finding employees that are excited to work. And it's... hard to be excited to work when the world is the way it is right now. So it's a catch-22. But when you are working please don'tforget that the reason you're able to work is because of the consumer. The lobby was closed and there was no sign stating it wasclosed. There was a door open so I went through it to try to order. I asked the lady behind the counter if the counter was openshe continued to ask her manager and the manager snapback real fast saying no. I drive a big truck that will not fit through thedrive-thru unfortunately this is true all around town. When I have to clock out for lunch I have to stay there for a half anhour. I would not have minded eating in my truck. Next time please update your website. Thank you. Read more
Chicken is OLD, fries were COLD, this was lunch rush time why should any food look like it has been sitting or food be cold?... Asked for ketchup, yes was in drive thru and never got any. Nor the receipt was NOT in my bag. This store has gone down hill inthe quality of food. Thought I would give a LAST try since before the food was COLD, and the bag that was handed to me was usedfor the list of items that needed stocked, which I pointed out and the drive thru just laughed. Sad! Read more
This is a wonderful Wendy?s. The restaurant was clean and all of the staff was terrifically nice. The food was hot and great.... Shannon was our cashier and the person who gave us our food and she was such a nice woman! I haven?t seen someone at arestaurant who was so caring and efficient. I wish there were more Shannon?s at other restaurants. I will definitely bereturning. In the mean time, give Shannon a raise for being an amazing employee! Read more
The store is always pretty clean and the staff are always friendly. They are consistently busy throughout the day, but keep the... line moving pretty steady. If your meal is ever incorrect, they will always make it right. Have never had any major issues orcomplaints. Come here several times a month. Read more
My husband was there with only 1 person in front of him, and NO ONE in the drive thru, waited 10 minutes and was unable to get... anyone to take his order so he left. Read more