Reviews for Tim Hortons in Fort Wayne, IN
I just went through the drive through and ordered food on a time sensitive trip. Once we were already on the highway I opened... the bag and found that they got my order wrong and I can?t eat it. I also can?t turn around. It wouldn?t be as upsetting as itis had she not wasted our time talking about some survey we asked us to fill out. I?m DEFINITELY filling out that survey. Read more
Would be -5* if it allowed me. In town two day to work a weekend event. Venue is nextdoor to hotel and shares parking lot with... Tims. Lobby hours stated to open on door at 6am both days. On our stop in for breakfast at 7³? Saturday, and 7¹? Sunday,neither time was the lobby actually open. Saturday we were lucky enough that there was also an visiting employee locked out ofthe store waiting to be let in, who offered to let us in and make our food as the drive through staff 'didnt care' (herwords). Today upon arriving, the same two employees inside busting out the drive through, stare at me through the locked doorfor ten minutes as I knock, confirm the time, and raise my hands like are we open, what's going on? They point to eachother andlaugh. After ten minutes I take my place in the only line that exists, wait as the 4 cars ahead are taken care of, and get tothe window to try placing am order to be told they wont serve me but if I wait until there are no cars in line (again) they willopen the door. At this pont I've already spent 20 minutes trying to just place an order and the line is only backing upfurther. I've run out of time to get breakfast, and have crew call in 5. Thanks for the non-service, if I could rate morenegative I would. I can understand being shortstaffed; but would suggest updating your posted hours to reflect what you canactually attain. What is unacceptable however is being mocked by the staff for just wanting to be a customer, and have somebreakfast. Wasting ten minutes I didn't have at a locked door as staff try to hide, to then wait again patiently in the drivethrough, to he told to wait again at the door and refused service is just baffling. Im aware of the labor shortage, but goingto state that if the scheduled staff can't show up and those that do dont feel like working; then the resturant should be shutdown. I love Tims, but this has got to he one of the worst experiences I have ever had at one of their locations. I w Read more
This location is ALWAYS out of a majority of their donuts no matter how early I come. Last time I came I placed an order for 6... donuts, i told them the kind i wanted and everything was cool. Once i got up to the window to pay they tell me they're out, whatwould i like to switch it with? (I would have preferred to have been told sooner to be able to look at the menu to see whatother kinds they had) I ended up paying for 6 and only getting 5.. of donuts that i didnt even want. Skip this location ifyou're looking for donuts!! Read more
The absolute worst coffee I've ever had in my life. The only reason it gets 2 stars is because the drive thru speaker lady was... nice, the 2nd person who we gave our money to didn't know whose coffee was who's, so we had to guess, and neither of them wasdistinguishable between the other. They were both overly nasty, overly bitter, and didn't taste of coffee at all. Just a bitter,icy, grossness and the line was way too long to circle back Read more
I once visited a Tim Horton's in Winnipeg and thought the donuts and Timbits were amazing. When I had them here in the States... for the first time a few years ago, they didn't taste, at all, the same. Went this morning and, yeah, nothing's changed...Decent, but not "knock your socks off" quality. Read more
I used to love the mornings I got Tim Hortons , the staff was always so prompt and friendly . It always made for a great day .... But the last two times with the new staff have been miserable . The new staff is horrible and rude . They don?t listen to ordersand forget half of what they do allow you to order . Sebastian especially , extremely rude and actually made me feel guilty forwanting breakfast let alone the food I actually ordered . Won?t be going to this location any longer . Twice now I?ve paid forfood i never received . Only got two stars because I feel bad the current staff is reflecting on the previous awesome staff .:update: just got home with the food to dicover they served me moldy eggs Read more
Had an excellent visit at Hortons today. I went in for a quick breakfast and left with that and a warm happy feeling as... well. The card machine is broken on drive through, so I had to go in. The girl behind the counter was so full of energy andhappiness that it was contagious. I didn't catch her name, bit I'll be back soon to figure it out! Read more
Doughnuts were stale not good. sham because I was told this would be better then dunkin.