Reviews for Firehouse Subs Glenbrook Plaza in Fort Wayne, IN
I love firehouse subs, I come to this one regularly, but I dont think I will anymore. The last three times I've gone there they... have messed up my order. The first time they straight up made the wrong sandwich entirely, the last two times they have putstuff on my sandwich i specifically asked to not have. The employees seemed more preoccupied with their own conversations thanproperly making the order, and blatantly used foul language in the presenceof customers. I'm not trying to be a Karen here, butthe customer experience genuinely lacks. Read more
the employees were very very kind, considering we came in just a few minutes before close. honestly don?t think i?ve ever gotten... better service here! the food was all right and came out fast Read more
Everyone there was so very nice And I felt like like I had a group of new friends. They shared with me that the profits went to... help families of The firemen who were hurt or killed. I felt like I was not only getting me a fantastic meal But helping thefamilies of these brave women and men. Read more
It is November 14 . I went in to get a brisket. And I was surprised how good it was . Store was really clean and staff were... spot on. Good job. Will come back . Read more
Really good sandwich (hot, fresh). The people working are all very friendly. Building looks clean inside. The only negative... thing is that it takes just slightly too long to get the food. It wasn't overly busy, but there were a couple online ordersthat came in. Hopefully, that's all it was. Read more
Best Subs around, there all very good! Staff is really friendly , welcomes you when you arrive! Sometimes there short staffed,... but the employees they do have are great, hard workers! Management need to make sure it fully staffed to avoid making thereemployes do 3 people?s job!! Overall it?s a great place to eat! Read more
Have never had a bad experience. The food is always freshly sliced. The sandwiches are perfectly crafted. The staff was very... friendly. The prices are reasonable. I usually get the Hook and Ladder, but the Brisket sandwich is also a favorite of mine. Myfriend got the cheese steak and at the recommendation of one of the staff added mushrooms. He said it was probably one of thebest subs he has ever had. Will return next time I'm in the area! Read more
I tried the prime rib sub for the first time. It is my new favorite! I received great service. Always friendly and... efficient. Read more