Reviews for Arby's in Fort Wayne, IN
Nice and friendly service. My food was done before I could get my drinks poured. I wish all fast food was a fast as this... Arby's. If I would of went to the BK at Southgate I'd probably still be there. Read more
Thanks for the ONE SINGLE packet of Arby?s sauce to share amongst my huge order. Thank you for also not giving me an mozzarella... sauce for my sticks. I appreciated the fact that there was no napkins in the bag. I loved that my cookie was just thrown in thebag and melted all over the fries. Truly. Thank you for that wonderful experience. Read more
Came here to pick up a delivery order. When I tried to confirm the contents, the woman at the drive-through cut me off... mid-sentence and said, "you don't have to read me the whole order." Lady, your specific location gets so many customercomplaints about incorrect items that my food app WARNS ME when I arrive. Don't be rude to me for doing my job just because youcan't do yours; one of us has to. Read more
Super long wait. When another customer said something about it to the manager she humiliated him by yelling that he needs to... have some patience...he ended up silently walking out. THEN, we get our order n go to the car, of course it's wrong. She let uskeep the chicken sandwich that we didn't order..I tried splitting it in half but the chicken was like rubber!!!! It was so grossand I never was able to tear it in half. Crinkle fries were old with 0 salt. Just tasted like grease. Worst Arby's I've everbeen to in my LIFE. Read more
Has really good food! Definently recommend the Crispy chicken sandwich and chocolate shake with curly fries. ????????
Sooo? I ordered multiple sandwiches from this Arby?s on Rudisill this afternoon (one for lunch, one for dinner). When I opened... my turkey and swiss sandwich up to eat, I noticed these white fuzzy strands of lint or cloth fibers or something all along thecut of the sandwich. It was on both halves of the sandwich where it was cut with their knife. I took it back to that Arby?s andasked for a refund, but they didn?t give me one. Why didn?t they give me a refund? Because I had no receipt. Why didn?t I have areceipt? Because they didn?t give me one! So I told them I wasn?t leaving until I had my money back. Staff offered to have themanager remake the sandwich, but given the attitude the manager ?Sebastian? had when discussing my refund, I did not trust a newsandwich. The staff then tried to convince me that there was nothing on the sandwich. I showed him the video I took of it,clearly showing white strands of something on it. He denied it and said it was shredded lettuce. Then later he said it was onionpeel. Then finally he said it was just the bread! Lol. After finally locating my order in the system, the manager had staffscribble on a greasy torn piece of paper that I could redeem it for a free turkey and swiss sandwich. I laughed at the guy andasked if he really thought anyone would believe this paper. He said ?Sebastian told me to give you this and he even signed it.Everyone here knows this signature.? The guy said they had no more ?make it right cards? so that?s why they gave me this paper.What a joke!!! Read more
Sooooo this was my 3rd time this week get trying to get fresh food. Trying to give them the benefit of the doubt. But once?s... again they don?t understand the meaning of fresh French Fries ?????????????????????????????????. I request it cause of the lasttwo times of the food being not fresh. They say yes we can but give me these nasty cold dry up French fries ????????????. So Icall them. The manager going to say I am sorry it wasn?t to your liking but they where fresh????? where?? Anybody in the rightmind wouldn?t have at these nasty dried out French fries. Moral of the story is please make fresh food. ???????????????? Read more
They were quick to help me with my dilemma. Order correct. Fries were a bit cold though. Other than that super friendly staff.