Reviews for Tim Hortons in Fort St John, BC
Open at 5 but they keep the door locked past 6 with no explanation. Not everyone can use the drive through if they have work... trucks or whatnot. You can see at least 6 staff walking around inside and no one seems in any hurry so even the drive thru isbarely moving. This is an extremely common occurance at this location so just go to the other ones until hopefully tim hortonssmartens up and fires this franchisee. Read more
Hours said open at 5. Waited till 5:10 and they didn't open the doors and ignored other customers ringing the bell and knocking... while staff were all in eye shot. Can't rate service that we didn't get but I did give a rating Read more
Most unfriendly staff ever at the window. Expresso always always suspiciously "broken" for the last 2 years. Stopped going,... thought I'd give it a chance today Still the same bs. Read more
Almost always a poor experience. Heck they even get the order wrong when you go talk to them face to face.2 years later still... just as bad. It takes 7 employees to work 1 line at the drive through leaving only 1 person to look after inside. After waiting8 min and the line not moving I went to McDonald's as they are quick and have better coffee and tea Read more
Coffee is good, but there isn't creamer or sugar available, I just ordered two Americanos and took me 20 min to find someone for... asking for sugar and creamer. Service in this place is definitely terrible. Read more
One of the worst experiences I ever had. I usually go to Tim's every day just because I prefer coffe there. They usually don't... understand my order right away so I have to repeat myself few times, But I understand that people come to Canada from all overthe world and most people do have difficulty learning English and do have an accent it is Okey with me. But today was a wholedifferent experience! I was repeating my order 100 times... "I want two peach juices and 1 crispy chicken sandwich" the lady atthe DT asked me if that is a sandwich or a wrap, I said "sandwich" she said "wait a minute", I waited. then she said "let medouble check your order" I said "Okey yes, that's what I want" I came to the window, paid got my two drinks and waited.. sheopen the window after some time and asked "anything else?" I said " yeah my sandwich" she said "ma'am you don't get a sandwichbecause you didn't confirm your order!" ... Whaaaaat!!!??????? How many times do I confirm my order? Are you working on yourdrive-thru time? Then that's just an annoying and unfair way to do it. Or people really dont understand me every time i gothere? I worked in customer service since I was 14 years old and that's how you talk to the customers now? Very disappointedreally don't want to go back there again. Read more
As usual we ordered a LARGE CHILI MEAL. Received our order an one came with only 1/2 bun. Went back to counter, were loudely... told that, had we read the board we would know that the LARGE CHILI MEAL now only comes with 1/2 a bun!!! Food was fine as usualbut we Deffinitely will NOT be back! I know the FRANCHISE won't give 2 HOOTS But the Doughnuts are better at Safeway and I makea mean Chilli myself. Why does Tim Horton's not just raise their prices like everyone else instead of cutting down theportions??? They began with their coffee's, then the breakfast sandwiches, now the meal buns...who knows what they will come upwith next??? I know...Corporate...well...Enough already for us!!! Read more
Cold brew and Lattes are intermittently available. Food and drink quality are inconsistent. Staff can be rather Rude and Short... with customers. Read more