Reviews for Pollo Tropical in Port St. Lucie, FL
Saint lucie west location is the nearest for me, and we always order with doordash, regarding the food always being good the... employees need some more training, my orders are never complete as it should, missing items, and nobody ever puck the phone.Good food, poor service in orders for delivery. Read more
Is this what you call sweet plantains ? Or is this sweet garbage. I can?t believe they would even serve this to someone without... it being a problem. I order usually once every two weeks and never had a problem until today. Rice and beans were practicallyfrozen , beans under cooked , chicken tasted bland , it was a horrible experience and I?m so disappointed. Read more
Look most realize theres 0 talent in the music industry ANYMORE BUT they play it loud while you trying to relax and EAT! ... Difficult to eat at this location. 2 times I've been there. Same thing. A bell is not a musical instrument. No more. The socalled music is so extremely bad and down right annoying i feel forced to quickly down my lunch and even when I arrive to orderI can't remember what I wanted. No plantains today with my white rice thats still available and beans. The yellow rice is gaynow all mixed up or homogenized with peas and carrots corn.. whatnot absolutely destroyed now. But the constant no talent noiseis unbearable ???? even elevator music would be tolerable Read more
Mid. They took 30 min after placing order inside. Found a hair in food. Avocado old.
My family balked at going there but I pushed. Mistake. Cashier refused to to make all wings and no drums in my son's order of 5... chicken wings for $8. They forgot the sauce and one of my sides. Son didn't eat. Definitely not going back. Read more
The food was good but they had a person who could not speak or understand English on the cash register. From the way she was... dressed she look like the manager. Then once we got the order correct she made a remark that made it sound like it was my faultthat the order was screwed up. My God hire some people who speak and understand English. Read more
So I paid$ 7.39 + tax for a pork mojo ?platter? - Pollo Tropical - St Lucie West BLVD, Port Saint Lucie. So incredibly shocked... and disappointed with what was in the box (see pic).Yes the ?mojo pork was the very tiny container on the side with1/2 filled???????? WTH!!! That is shameful!!! The chicken platter was marginally better but not to the standard that they had in the past- this after waiting in drive through for 20 min! Shame shame shame!!! And customer service said that there is no corporateemail? so can?t complain to the CEO! Recommending to STOP SELLING your ?MOJO? platter! ???? not worth th box it came in on! Read more
Tropichop I received during a huge dinner rush contained OLD yellow rice!! Hard rice, clumped together, obviously had been... refrigerated. Disgusting. Will NEVER return to this location. I?m paying for FRESH food. If I wanted leftovers I could?ve eatenat home! Read more