Reviews for Firehouse Subs Shops at Battlefield Parkway in Fort Oglethorpe, GA
We arrived here for a takeout lunch. Food was good and service was reasonable time wise since it was dead-on lunchtime. We took... our food into the battlefield park and made it into a picnic lunch. Read more
Someone picked up my to go order by mistake. This was only realized after trying to explain to the staff that I've been waiting... for 15 minutes after promised time. The girl told me I would have to wait for them to remake my sandwich because there wereseveral other orders ahead of me. I would think as good customer service remaking my order would be top priority. In the middleof her writing my order down she takes a call and spends time explaining a problem to them instead of placing them on hold tofinish writing the order down. I understand it was not their fault that someone picked my order up by mistake, but they did notshow good customer service either. The young girl goes on to tell me they have had complaints all night. I wonder why. Read more
My experience with this location has always been great. Dining in and take out are both flawless customer service.
The service was good staff friendly. We placed an online order for pick up. I just wish they would read instructions better.... Most of my order was correct except 1 item for someone who's rather a picky eater. She refused to eat her dinner because therewas a pickle in her sandwich when we had instructed no pickle for hers Read more
Ordered a meatball sub and a hook and ladder subs. Called in the order,and went to pick it up. They were both hot and delicious!... Great job! Read more
I usually love Firehouse, but my experience the other day was not very good. I paid for a hero that had basically all ham on... it(I DIDNT ask for only ham, I was expecting the other meats like any other customer). The meat was crunchy and hard to chew??and the bread was soggy because they doused it with mustard. I basically had a wet ham and mustard sub which is not what Iordered! Whoever worked on June 1st needs to make sure they?re doing the sandwiches correctly. Because I feel like I wasscammed. The manager needs to do better training. Very disappointing Read more
Firehouse Subs always seems to impress me with there amazing staff and great food! Always affordable. Even better when you have... the app downloaded for points! Today I had a Steak and Chesee Sub chips and a drink. And the food is always so fresh neverreceived anything old or cold!!!! Thank you firehouse for always performing up and above standards Read more
4 words: Turkey-Bacon-Ranch-sub These guys need to return to offering a variety of hot sauces. It was a large part of the main... atmosphere when you came to Firehouse and not bringing it back after Covid seems just cheap at this point. The door handles werea greater threat to health than the hot sauces. Come on guys. Get back on track. #LOVEFIREHOUSE Read more