Reviews for Wendy's in Fort Myers, FL
What a lovely experience. I ordered two spicy chicken sandwichs. I was told it would be a few minutes to make them fresh. I... didn't mind. I waited a brief time. They were the best I ever had. So delicious. Keep it up. We will wait for good quality. Read more
Do NOT go here!!!! I have been to this location a few times and every visit was terrible!!!!! Not only are they rude,... they are VERY slow...even the drive thru is a mess!!!! I went inside at my last visit thinking it would be faster, nope!!!! I waited at least 20 minutes. People were actually asking for refunds because they had to get back to work. Thegirl at the front register was actually told to quit taking orders because the staff couldn't keep up. I noticed peoplecoming inside from the drive thru upset because of the waiting plus their order was wrong. After I waited inside for myfood, my order was a complete disaster. I will NEVER go back to this Wendy's unless a complete makeover of the way itsoperated takes place. Read more
This is the worst Wendy?s in history. I was in DT 45 minutes with only 5 cars ahead of me. The person working screwed up my... drinks. Ordered a large diet. It was disgusting. Told the worker and she gave me a cup of coke to mix with it. Really. My kid isdiabetic. Screwed up my entire order. Had to throw the disgusting drink away. Wasted at least $5 in gas. I can?t stand thisplace. It needs to be shut down. Read more
Every day this week that i have hone there for lunch you cant dine in , you go through the drive through just to get your order... wrong and if not your order ends up incomplete.. i ordered a strawberry frosty and NEVER got it... i couldnt go back because itwoildve been more waste of gas .... but basicallt i was ripped off once again by this wendys .. Ohhhh wait then when you gothrough the drive through the cashier is RUDE as can be .... ( which was the same one that charged me for my frosty but NEVERgave it to me ...) This place should just close down ! This is an insult to all Fast Foods .... Read more
I waited 15 minutes for a small fry and found out the girl who waited on me ordered two baked potatoes for me! When the other... associate asked if I wanted sour cream I told her I thought sour cream was an odd side for fries. The manager said they had anew associate that just started today. I told her that the whole staff doesn't have to slow down for one employee. Not happy atall! People ahead of me had been waiting 15 minutes. They ordered one double cheeseburger each. Not going to Wendy's until theytrain their new hires better. Read more
This Wendy's had food that was just fine (and it was fun to try a Strawberry Frosty) and will work if you like Wendy's, plus it... was clean and pleasant, but where it excelled was the staff. We had car trouble and we're waiting on a repair when a horriblestorm rolled in. Not only did they allow us to sit in the dining room when I think it was actually closed, but they offered tocall a tow truck and made sure we had everything we needed. That sort of personal connection and attention to humanity hasbecome increasingly rare, and the kindness and caring while doing a job, preparing food, and keeping the place clean is reallygoing above and beyond. Thank you, Wendy's staff, for literally giving us a respite from the storm. Your thoughtfulness means somuch. Read more
We just moved to the area from Illinois and this was our first Florida Wendy's experience. We ordered the Biggie Bag. This visit... was quite disappointing beginning with the long wait in the drive thru line and wait at the window. The cashier did not ask tosee my Wendy's rewards card so I missed out on an opportunity for points. The Biggie Bag has the double steak burger and mymother's burger only had 1 patty; see photo. As previous comments have said, the patties seem small. The chicken nuggets arecompletely different from the ones back in Illinois which is odd to me. The ones in Illinois are better and that may be the onlything better in that state than here in Florida. The French Fries were cold and floppy. We asked for mayonnaise on the burgersand they forgot that. Finally, there was no attempt to stir the pineapple mango lemonade. The flavoring was all at the bottom.My family loves Wendy's. We go a couple of times a month, but we will not be returning to this location. Please please please dobetter. Read more
Its 630 pm on a Saturday and theyre just closed. How can you run s business just closing the doors whenever? Literally the point... of chain restaurants is quality control and reliability of experience. They should have their franchise revoked Read more