Reviews for Starbucks in Fort Myers, FL
This Starbucks is at a convenient location, dine in area is nice however the background music is a little too loud. I took a... client there for a quick bite and too discuss a matter, we had to speak louder than our normal voices. Secondly I received aphone call and I had to go outside to hear my caller clearly. That?s how loud the music is. Read more
My friend stopped by this store this morning to get some items for several of us. Not only did they make something completely... different to the hot salted caramel mocha she ordered for me, they were also intensely rude to her. I know for a fact that evenwhen Starbucks does not have the smoked caramel topping available, they can make a caramel mocha hot. The cold foam, cold brewnon-mocha I received instead of the normal menu drink she ordered for me is absolutely baffling. And gross! There is absolutelyno reason for my friend to have been treated poorly and her order ignored in this manner. I have never had Starbucks go off therails and turn a normal menu item mocha into a special cold foam cold brew drink without even asking ANYWHERE else. My friendfeels so bad about what I received when it's not even her fault, it's the baristas' who were nasty to her and just madesomething completely unrelated to the actual order. Read more
It is always a pleasure to visit this Starbucks location and also to order for pickup. Friendly staff, excellent baristas, fresh... and tasty food. What's not to love! ? Read more
Fairy clean But couldn?t get orders right And when I asked to have the order fixed it seem like a big deal I don?t know about... you but I?m frugal so if I?m spending money somewhere it?s because I really enjoy product Which would be the oatmeal or thelemon little cakes deafening love the medicine balls or even a mixture of mango dragon fruit/pineapple refreshers Read more
Don?t order online and expect to be prioritized, waited 30 mins and was late to work just to end up with no coffee. Drive... through was pushing out fast however. The sweet girl at the counter did refund me though Read more
The place is very clean, the boys were very kind and attended us as soon as we arrived. I come quite often to this place and... the experience is always very good.???????? Read more
I don?t usually leave reviews but after today I felt it was necessary. I had trouble finding my card and Nae made me feel... comfortable at a time I was very anxious. She gave me incredible customer service this morning. She is extremely compassionatetowards customers and her company. I wish that everyone could be just like Nae. I will absolutely come back to this locationbecause of my experience with her. Thank you Starbucks!! Read more
I?m a somewhat regular visitor to this location because I work right behind. But today, was my worst experience, to say the... least. I waited in line behind 3 others for 6 mins. Then once I ordered, I paid $28 and my tickets printed at 9:38 (per my cafestickers) At 9:51 I still did not have my drinks and all the guests before AND after me received theirs orders and left. I spokeup at 9:51, and they didn?t even have my tickets ! I received my drinks at 9:53. Making me and my partner BOTH late for work. Ispent nearly $30 and waited for 15 mins to find out my drinks weren?t even being made?. HORRIBLE experience. Get it togetherStarbucks. Read more