Reviews for KFC in Fort Myers, FL
My husband just got me lunch here and this is the second time that I have gotten burnt chicken!!! They also did not ask if we... wanted gravy on the potatoes, so I was only able to eat the slaw and a dried out biscuit for my lunch. People are strugglingright now and if we spend what little money we have to come to your restaurant, then you should do better than that!! Read more
This is the 2nd time that the chicken is way overcooked and sitting in warmer too long. Now they have cut the portion sizes as... well. Should have had 4 portions of potatoes and there was barely enough for 2 or 3. The coleslaw was the only reason for 1star otherwise it would be zero stars. Plus they raised the prices. Can not reccomend and we're staying away permanently. Read more
Food took forever, I?m sure it woulda been faster if the employees weren?t on their phones every 5 minutes. Saw one pull out her... phone 8 times while I waited for my food, when I went back to order some for the road over 4 different employees were on theirphones, 2 looked up at me, nobody came to help except the manager, who looked equally annoyed with me. Overall unprofessionaland frustrating. Read more
I walked in with hopes of having a buffet of KFC. To my dismay, they were not serving it because there's not enough product due... to COVID-19. I wasn't prepared to read the menu, glasses required. I asked for a menu for near vision. They didn't have one. SoI asked what the best deal was. He said the five dollar fill up. He really didn't know. After much discussion, I told him I'dtake the 20.00 meal deal. I was waiting for my meal, when at the time, I didn't know she was the manager, had drawn the guysattention. She pulled him to the side, and pulled her mask down. She never replaced her mask. I looked to my right and saw asign about a new remodeled store. Then I saw a sign about 9" x 5' that explains what they are doing to keep us safe. Socialdistancing, washing hands but nothing about masks being required, but it did say, "All employees have been trained in covid!!!Yet, the manager didn't follow their sign statement!! I then, after my chicken was bucketed, saw the manager who was about 5',clearly too short for safely pulling out the trays of the warming ovens. Possibly an OSHA issue if something comes of it. What'smost disturbing about her height, is she could have allocated the job to the cashier who was able to see the traycontents. Even worse, when she pulled the top one out and middle one, she had to step on a shelf where extra items were kept.Oh, never mind that her mask was off while she counted where I could hear her. She was essentially counting with her breathflying over the chicken. She was inches away????!!! I said something to her about it as she was walking away, to the effect thatI watched what she did. She kept walking, ignoring me. She then demanded the cashier to come to the other side. I told thecashier I wanted to talk with the manager, here she comes, what a shock that was. I told her I watched her count the chickenwithout her mask and that she was breathing all over them. Regardless of covid-19 this is a health issue!!! She also Read more
This restaurant is the worst when it comes to closing on time they always close early they are never open till 10 PM they close... at 9:30 915 945 they always say they are out of food I don?t understand why these people happy flexibility of closing wheneverthey want to. I parked just to see how many more Customers where not served this evening. I was going to spend at least $10 the3 other cars $10 each so a total of $40 in sales. I would come here at least Twice a week if this place was not so inconsistent.So That?s $20 plus a three other customers $20 each that would be $80 a week that you are losing money in sales.that is $320 amonth that?s $3840 a year that for sure you are loosing. That?s $1540 in profit just for loosing 3 to 4 sales one night a week.If you are loosing 4 customers five nights a week you are loosing $20,000 a year in sales EASY sales. That?s a profit of $7500after expenses that this restaurant is loosing hands down. Not to mention in reality how many customers are really not gettingserved. The management must not care about the owners or the supervisors or the people that are the owners of this restaurantbecause if I was the manager I would make sure that I would maximize sales to make a bigger profit. The managers must not evencare about themselves because I am sure that they are also hurting themselves because there?s no bonuses all the bonuses are notas high as they wanted to be and this is why because of lack in customer service lack in customer satisfaction. I took picturesof the vehicles that were not served. Read more
I love the KFC crispy chicken. This location workers was so nice and friendly. They will remember me I talked to them I am from... South Korea and Korea KFC sells beer . So I asked to them "Do you have beer? ". ???? Read more
I love KFC, haven't rated any KFC restaurants under 4 star reviews, but I am going to rate this restaurant under 3 stars today.... It was super slow, and served unexceptionable food quality. Now look at my pictures. I always order $5 box. What I always wantis crispy chicken, 1 biscuit, and small portion of mash potatoes. Very simple. The chicken thigh and drumstick I got were likefrom yesterday. The skins were soaking oil, not hot, very soft. The skin of the drum stick was torn badly like it was picked upfrom the trash can when someone ate a piece and threw it out. To make sure, I removed the skin and ate the white meat. Both thethigh and drumstick didn't taste fresh, but the drumstick didn't smell as bad as the thigh did. I came here at 11am. Thechicken should not be as bad as those. The mash potatoes and biscuit are great, the employees were friendly, which are thereasons I don't rate this kfc 1 star. However, I won't come back this kfc again. Read more
Cold undercooked and burnt breading on the chicken. Cold hard biscuit. Cold soggy and salty fries. Soda is very flat. I am NEVER... coming back to this KFC. Do better! Read more