Reviews for Auntie Anne's in Fort Myers, FL
These people are something else, I work in the mall and the store I work in the ac has been down since hurricane Ian, so I have... a little ac in the cash wraps the uses ice water to cool, just so my associates don?t pass out from the heat. I went to bothstore locations inside the Edison mall to ask if they can please give me two cups of ice for the machine. This first location I went the girl was rude and wanted to charge me 2$ for two small cups of ice. So I went to the other location in the mallexplained to them my situation and the guys flat out said no. Wow way to help your fellow mall employees. Very disappointed withthese people. Therefore I will no longer buy pretzels that I normally get two to three times a week. Read more
Don't care much for AuntieAnne's, normally find it a bit overpriced. However, one of the employees, whose name was Chris, made... my trip worth it! He is incredibly positive and has a good sense of urgency. If you're debating on whether or not to stop atAuntieAnne's and you see that Chris is working it'd be worth stopping by just to make your day a little better. Read more
The girl at the front desk was exceptional. She was pleasant and kind and fun. She went out of her way to get my order even when... it was so close to closing time. But at closing time when the lights turned out at exactly 7:00 the manger came out and therewas 3 customers standing in line. He yelled at her to STOP serving customers! She?s like they were in line before the lightswere out? Then he aggressively came up behind her and yelled it again. Making her feel Horrible and I could tell she startedtearing up a little bit She told him these customers were already there.. she was still going to serve them and she did! Goodfor Her! Read more
I stopped here for a quick snack while walking the mall and was so unimpressed. I?ve worked fast food jobs, I know it gets... stressful, I know everyone has bad days but the woman running the register was so rude. I think her name was bel, my order gotmessed up and she rolled her eyes at me, ignored Me when I spoke to her. A very nice gentleman stepped in, pretty sure he wasthe manager. He is the only reason I?ll go back. Read more
Got the cinnamon pretzel. There was about 1/3 full of the sugar and very small amount of the bites for a large size. Staff was... very rude. Read more
Excellent service and got fresh (just from oven) pretzel - Yammy Have tables and chairs to sit and enjoy
The food was delicious. I was a bit distracted because I was meeting some friends, so I forgot to order a drink. The young man... at the register was nice and polite. He gave me the option of waiting for the sugar pretzel that my daughter wanted but theyweren't ready. I think that was a nice touch but he forgot offer me some drinks. I moved to the to wait for the sugared pretzelto make it easier for him to take care of next customer. I let the girl helping him that I'll be waiting right there. She wasrude and acted like i was bothering her. He gave the sugar pretzel to the next customer even knowing I was there waiting for it.When I told her I'm still waiting for mine she rolled her eyes and gave me the next one. She shouldn't be working there. I'msure the guy can do a better job without her there or with a different girl. I don't know if you can see in the photo clearlythe girl cause she hided behinds the display when saw me taking the photo. Read more
Placed an order and waited 13 minutes plus only for them not to prepare the item, classic. May it be the songs playing with all... the curse words that distracted them? I don?t know. No apologies of course not Read more