Reviews for Sonic Drive-In in Fort Morgan, CO
Completely disappointed in my experience. Management has more time to yell at customers than to take care of the food quality.... Burnt meat and covered in runny sauce. Read more
They treat their customers wrong. Our family stopped in tonight to get a remake order that they messed up on in the first place.... They were met with anger employees and managers. They even called the police and made a false report on their husband. I amtruly disappointed with them and this being a small town word will travel fast. I can't believe they took this to far and I hopethe owners cleans house. We, Fort Morgan, deserves better. The general manager and others on duty needs to be fired. I and myfamily will not come back until that happens. Disappointed Read more
I guess sonic now serves up police reports with every order. ???? ???????? Our neighbor went by and got food they messed up on... her order when she went to get her order remade they yelled at them and called the police. ???????????????? Is this what youguys do to your customers? How horrible!???????????????? Read more
I changed my excellent review to reflect the situation that I was put in today. Never have I ever had a restaurant act as they... have. They messed up on my order last week and whenever I called the nice manager Emily said she would remake it. Fast forward aweek I called ahead and said I would be coming in to pick up the order they asked me to call back go back and when I did no onepicked up the phone so I drove down to place my order. All of a sudden I Was told that someone already picked up that ordertoday. Which was a complete lie. When I called an hour an hour ago the person said oh yes there's Your information written down.When I call back no one Picked up the phone. So I drove down and was confronted by this confronted by this little angry man.Claiming that I was trying to get free food. Claiming that someone had already came in and gotten that food. He proceeded toyell and scream at me then called the police and told them to do a welfare check on me. I'm like what in the hell is going onwith sonic but this is no way you treat your customers I askthat the district manager call me. Read more
Unbelievably bad service! Not only do they take so long to deliver their food. This last time they messed up on our order again,... we waited 30 minutes and they messed it up again. My husband called the manager. She was nice and told him he could come inand they would remake his order. Fast forward a few days and we go to pick up the order. When the staff said that he hadalready come and picked up his order. My husband had not. He had been sick 4 days and had not gone anywhere. When my husbandtried to clear up the obvious misunderstanding the manager on duty responded to him in a very feisty and combative sort of way.Then before we know it he called the police. The police responded to the manager and told him that he handled the situationincorrectly and that we had not gone by to get our order. The manager was also told by the police that he should not be usingthis line for non emergencies. Bottom line we never received the correct order and had the police called too. What a giganticwaste of everyone's time over some cheeseburgers. Read more
This is hands down, the BEST sonic I?ve been to in Colorado. They are consistently busy and are able to bring your order out in... a timely fashion. This doesn?t sound like much, but most of the other locations won?t even respond to take your order in atimely fashion, let alone get your order out to you. The food is always hot and delicious. Very good quality for fast fooddining! The employees are always pleasant, helpful and friendly. My favorite fast food joint in Fort Morgan for sure!!!! Read more
One of the better sonics in regards to quality of food. However the app is always disabled on the weekends. Asked about this... today. Apparently the manager disables it when they are gone. Won't honor discount on drinks if app is disabled.... Guess we'lljust have to go some other place when it's disabled. Read more
Sonic has officially lost my business in Ft Morgan. It used to be such a nice drive in with decent food. You will now be... welcomed by multiple stalls that don?t work or the credit card payment doesn?t work. The building is falling apart and the staffattitude is horrible. Today there was my family and one other vehicle ordering food. 32 minutes later the food came out: stalefries, wrong sandwiches, and missing drinks. I asked the server what?s going on and he said sorry as he walked away. Sad to seethis become acceptable. Management won?t respond to complaints. Vote with your dollars and go somewhere else. Read more