Reviews for Wendy's in Fort Mill, SC
This location is by the entrance to Carowinds, so I'm sure they were overwhelmed with it being so busy for Scarowinds since it... is October. That said, no one was in a hurry to help anyone. The ladies restroom had no toilet paper at all. I informed thecashier that several ladies were waiting and asked if they could stock toilet paper. My husband waited in line while I went tothe gas station next door to use their restroom. 20 minutes later, they still never took toilet paper to the ladies room. Wefinally got our food and got back on the road. Food was average as expected, but I would not stop there again because it is apain to get in and out of the parking lot as well as getting service. Read more
This store lacks management and proposer procedures to really be considered a properly managed established and fast food... restaurant. Arrived at 12:49 and pulled straight up to the drive through speaker and waited there for 3 minutes before beingasked to order. Requested a salad, this location did not have salads. Ordered our food and proceeded to the second window. Gotthere and was then asked again what we ordered so they could ring it up at this time and take payment. Payment was rendered at12:59 and we didn?t receive our order until 1:07pm. Almost 20 minutes in this drive through. Food was hot though but customerservice and courtesies were extremely lacking. Read more
I went to this Wendy?s yesterday, when we got there the woman who took our order at the drive through was very rude over the... intercom. After we ordered we payed and got to the second window, we waited for about 15-20 minutes(I wasn?t in a rush so I justdecided to wait) after 20 minutes I asked to get a refund so I could leave and the woman said no because she didn?t feel likegetting the manager. I had to wait for some one else to get close to the window and borderline yell to get there attention so Icould get a manger. And then the manager proceeded to give me the wrong refund( it was only off by a few cents so I didn?tbother to say anything because we had already been there do so long.) This drive through trip took almost 40 minutes. themanager had pink hair short hair. I will never be eating here again unless this store makes some major changes. Read more
Yesterday and today they have been closed or not accepting any orders! This Wendy?s use to be amazing but the past 3 times I?ve... came it?s been terrible and once I asked for corporates number they ignored me and walked away laughing opening shift isterrible the older man is the sweetest but those ladies need to find new jobs about 6 other cars drove off . I would not besurprised if the store gets shut down Read more
We were about to order our food and the person that was about to ring us up just walked away and all the workers had a meeting... in the back in a circle for a long time. They finally came up and rang us up, the food was okay the service was just reallyterrible and the place was not clean. There was trash all over the place and nothing was filled and stocked up and when wefinally received our food we were missing half of our order and a lady walked in that had a pick up order had to wait for like10 minutes and the whole Wendy?s was empty, there should be no excuse for that. The floor is super sticky and gross and our feetwere pretty much stuck to the floor. The one thing I thought was interesting was that they really brought nature indoor, asthere was a giant lake of unknown substances by the drink kiosk. And a the majority of the soda was not available. Was not veryimpressed Read more
Only giving this location two stars because the workers were friendly. The food was terrible. The sandwich was messy and slapped... together. The fries were all crunch, like a pita chip, and not only tasted of old, burnt grease, but were overcooked to thepoint of being hollowed inside. Terrible. Read more
Horrible!!!! I know alot of restaurants are lacking in having employees but it's no excuse to wait in line for over 20 mins just... to receive cold food, who likes cold fries, my fries???? look like they have been setting up for days and the chicken nuggetslook likes I don't know what that was...the burger???? it was okay but cold also, now the???? Mellow yellow was fresh for it tobe an fountain drink so thumbs up ???? Read more
Slowest service EVER. Let?s forget for a moment that there was NO lights and we drove past the place 2x and that the menu board... was out so we had to order from a memory of what is on a typical Wendy?s menu? waited 10 minutes at the speaker for someone withmarbles in their mouth to whisper something inaudible. Waited another 10 minutes at the window to get the total (still no cluewhat number he wheezed) and have food thrusted at us. Wasn?t expecting gourmet but burger was dried out and over cooked and thechicken was grease soaked with soggy lettuce. Do yourself a favor and go anywhere else. Read more