Reviews for Cold Stone Creamery in Fort Mill, SC

I am so sad to have to give this review. We love Coldstone? until we rushed there after dinner on the one night we got to go out... without our 2 children for my husbands 35th birthday. We tried to open the door at 9:58 pm when it was locked (closing is at10). The guy came to the door but said so sorry we are closed. I even explained to him can we please get ice cream and he saidsorry, no. Absolutely no care for the customer. In a market where customer service sets you apart I really expected more fromyou Coldstone?. Will have to get our cakes elsewhere Read more

Daniel was awesome it was my step son birthday and he went up and behind for him to make his day! He is very caring,... professional, and a overall vibe and he needs more everything at this establishment! Read more

Lots of ice cream flavors and toppings! Good place to go if you want some ice cream. It?s also in a nice area with a man made... lake to enjoy your food. Read more

Good ice cream, fast friendly service & they have a vegan option

I love getting the milkshakes here. The milk and oreo milkshake brings tears to my eyes its so exquisite. If I drink it too fast... I get diarrhea though, but its okay, its always worth it. No regrets on cold stone creamery. Read more

My experience was amazing! The two young ladies in there were energetic and super sweet, never felt more welcomed in an ice... cream shop! Had an amazing experience and will definitely be back! I should?ve gotten their names but I came in around 4:002/9/22. Those girls need a raise! Read more

I have visited Cold Stone Creamery in the past, but they seemed to have raised the prices and lessened the quality. I bought... this ice cream cake for over $40, but they didn't have anything to put it in. In the past, they have given it to me in a coolerwith a little bag of dry ice so that it did not melt on the way home. The young lady working there had no idea how to select thecake on the register and had to call someone on the phone to walk her through it, since she was the only person working. It tookme over 30 minutes to finish my transaction although I was the only customer in the store the entire time. Read more

I love icecream! This is a cute icecream store with so much to choose from, ready made icecream cakes and many icecream... flavors. If you have a weakness for icecream, I.defijitely recommend them. You can order to go and sit inside the store or usetheir outside seating. The service was great and my nephews loved it Read more