Reviews for Charleys Cheesesteaks in Fort Lee, VA
Be warned it says they close at 6pm on google and on their hours posted at the place but apparently they close at 4 even... sometimes at 5. Don?t know what the deal is.. They need to update the hours. Read more
Today was the first time I have been to Charley's and it was by far an AWFUL experience. My boyfriend ordered first then I order... a sandwhich and she gave the total... When I said I'd like a drink she rolled her eyes and added it but I never received mydrink .. I had to go elsewhere for my drink and fries. Also they messed up 2 sandwhiches.. the first had the wrong cheese andthe second had peppers when I said no peppers.... But I was told it was just from the guys food they were making next to mine.That's no reason for it to be in mine. I will never go back. Read more
I have now been waiting for over 30 minutes for my sandwich. You have an employee standing around watching other employees... working. You have a manager who is doing absolutely nothing while at least 10 people are waiting for their food. Some peoplehave been waiting longer than I have. You have employees working at a slower than snail pace. I don't normally leave bad reviewsbut this is just pathetic. Read more
Went to this place again today. The website says it closes at 6:00 PM its 3:03 today they are closed. Yesterday I was told... they closed at 4:00 PM. Today there were 2 people in line paying for their food. I served in the military and it is sodisrespectful for a service connected disabled veteran can not get served while people are still in line. If you close at 3:00then why are you still taking money as I walk up? Read more
Normally a Perfect Experience. Today, 5/28/2021, my wife who work on Fort Lee attempted to get us a Charley's Steak Sandwich;... she arrived around 3:30 pm/est to be told they are closed. Closed at 3 pm/est. Totally surprising as all the other restaurantsin the PX had lines literally out the door; hope all is well. Hope this is an unexpected situation and you will work through itsoon. Col/Dr (ret) Ken King. Read more
Very quick service, very friendly service. My only complaint would be that my order was not given to me all at once. I had to... wait for my fries after I was given my sandwich. But that wasnt a big deal, it was still a great experience Read more
This location has an awesome staff that knows what they are doing @ the grill. They were courteous and helpful to someone that... hadn't eaten at a Charlie's in quite some time. I will def be back to this location and suggest trying if you are in the area!Kudos Charlie's! 5 ***** Read more
It was just ok. It was dry. The workers appear unhappy and sure wasn't friendly. They looked tired.