Reviews for Auntie Anne's in Fort Lauderdale, FL

The pretzels here changed my life........

App downloaded promo is almost a scam. I downloaded but they said I have to wait 24 hrs before I can use the promo. You don't... got to mall everyday :( Read more

I'm sure it is fantastic to someone who eats sugar but I do not so I'll pass

The reviews here are fake. The people here work themselves to the dirt compared to everyone else. Be kind ????

Couldn?t get Ice cream to work and gave me a refund not equal to correct amount . Need new staff

Why don?t you close this location if you never have anything!!!! Every time I?ve gone there?s been two dry pretzels that look... like they?ve been there all day. 3 customers in front of me walked away. Read more

Well I see why only 3.5 rating. I wanted a regular cinnamon nuggets and he said we only have one size (the large). I showed... app and wanted to scan in code for points. He rang it up and said here's receipt, you can scan it in ( a small point, but). Finally, the price was about 15% higher than malls in Las Vegas (my home) and I don't think cost of operations are that muchmore. Oh well the nuggets were good and reasonably fresh. Read more

When it comes to this location, that place needs a serious overhaul. It should be shut down until everyone has been... replaced/retrained. I came here to complain about the customer service, but after reading some of the other comments ontripadvisor, I doubt seriously that management or corporate care about what goes on there. It probably stems from the beliefthat they have a high traffic location and can afford to slack off on customer service. TBH if it wasn't for their location(which basically drives them traffic) I cant even imagine how this place would be able to stay open. Instead, ill use this postto warn others against spending their money here. Here's what happened to me yesterday. I was on my way back from PR & decidedto spend the night with friends in Fort Lauderdale for no reason. The next morning our flight out left pretty early & i'm a fanof Auntie Annie's pretzels in the morning. That was a recipe for disaster because had I known how bad this location was i'd havegone somewhere else in a heartbeat. Hopefully, this post helps other people avoid this dump. The smart mouthed cashier caused afraud alert to be issued by my bank, USAA, when she tried to manually enter my card number. Instead of telling me anythinguseful, she loudly proclaimed my card had simply been declined for lack of funds. Me knowing better, I called the bank while mywife used cash to pay for these pretzels. In one ear i was listening to this rude and loud cashier yell at me that "It wasimpossible for me to have been charged because no receipt had been printed," my USAA rep was in my other ear explaining to methat there was, in fact, a pending charge from that location and they suspected someone had attempted to use my card without itphysically being there. You know, it made rational sense because I was in PR the day before and now it seems as if someone in aninternational airport (that I originally departed from) in the states was possibly using a carbon copy. Never mind why Read more