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Reviews for Starbucks in Fort Hood, TX

rd r 1 year ago
3

Under staffed during the busiest parts of the day. Severely understaffed. so slow, so painfully slow for the service. Because... they're so under staffed they rush everything out and it's not as good as it could be. I recommend going to the one at thehospital its way better. Read more

Destiny Daugherty 1 year ago
1

Sat in line for over 30 minutes and when I came to me ordering they closed off the drive through lane after the vehicle in front... of me then I went inside and was denied service said they were closing and it?s 11 in the morning very disappointed and willnever return to that Starbucks again Read more

The Troll 2 years ago
1

This is the third time my order has been wrong and all they ever do is argue back and not even correct the order, just go to the... CRDAMC location if you want Starbucks Read more

Alton Warren 2 years ago
1

I would give zero stars if possible. By far the worst Starbucks I've been to. Their beverages taste totally different then the... exact same beverage you order from any other Starbucks. They always se to be in a panic bit at the same time they drag theirfeet and you wait 20 minutes for your drink after waiting 20 minutes in line to order, if I have to wait that long I would atleast like my beverage to taste halfway decent Read more

Kealy Meese 2 years ago
1

Like others have said, this is the SLOWEST Starbucks ever!! Four cars in the drive thru will take half an hour. There seems to... be only 2-3 people working there, and they've always been nice, but they need more training. I order the coffee frappuccino,which doesn't come with whipped cream. I specifically ask for no whipped cream, and they still add whipped cream! They don'tbother looking at what's written on the cup. The frappuccinos are also extremely icy, so you can't even drink them. This happensalmost every time. Also, they don't make drive thru drinks in order. After waiting in the long drive thru line, I'll pull up tothe window and see my frappuccino sitting there half melted. (One time, I waited nearly 5 minutes at the window while thecashier dealt with another issue, but my drink was sitting at the window.) Or, I'll see other people's frappuccinos sitting atthe window, but wait for them to make mine. Definitely worth the longer drive to use another Starbucks. Read more

Chris Nguyen 3 years ago
5

I haven't had an issue with them; friendly and courteous staff, beverages were as expected. Yes, they can be slow (up to 20... minute waits) but it is of no fault of their own; AAFES should ensure there is more than 2 employees at any given time (mostStarbucks are staffed with 4-5 people on average. Read more

Matthew Chalfant 3 years ago
5

Rachael & Juliann were the best! My pour over coffee was perfect for a long night on duty. They even took my order just before... closing. Read more

Nadene Wasisang 4 years ago
2

Ill give 2 stars because the second drink was a bit better. I ordered a tall caramel frappe and got a blended water with caramel... drizzle. Went back and the cashier had some attitude. She offered to put more caramel drizzle and i agreed if it would make itan actual caramel frappe. They ended up making a new one which tasted a *bit*better. This is not the first time this hashappened with the watered down Frappuccinos. Perhaps the employees can benefit from some training. Read more