Reviews for Arby's in Fort Collins, CO
I got the wrong order, not once, but twice thru the drive thru. Dining room was closed because not enough employees. Do better... Arby's. Read more
the only reason this isnt a 1 star review is because Jack was helpful to me the two girls at the counter wouldnt listen to my... order and got it wrong tho i had repeted it 5 times Read more
The lobby is closed. Drive thru took forever. I ordered Crinkle Fry, and they gave me curly fry. Everything was a mess.
I have a half for for lunch, so I placed a to go order and paid online. I'm an RN so 30 mins is what I have. I arrived, the... lobby is closed, the drive thru line is huge. I'll be blowing through my 30 minute lunch. I phoned and they refused to even justgive me my order real quick. 0/10. Boo Read more
Great experience at Arby's! There was a large order in front of me so I had a little bit of a wait. At the window they were... super friendly and joked with me about not wanting any sauces! Made me laugh. Delicious mozzarella sticks and orange dreamshake! Read more
For one this is the cleanest Arby's I've ever seen. They were having difficulties because they were short-staffed however I... still waited less than 5 minutes for my food. I wanted to eat inside but it wasn't possible, not the end of the world. Thepeople working were friendly and quick and as always the food was delicious. Read more
I've noted some of the bad reviews but I live nearby and have never had a bad experience here. A whole lot more than just a food... item goes into the customer experience. I rolled up on Arby's at lunch time when the drive in line was long. I needed a beerbattered fish sammy. I got that sammy and was not disappointed. Management had matched the staffing to meet the lunch timedemand - the drive through line moved surprisingly fast. That's not easy to do when you have a menu with more food items thanyou can count. When I pulled up to the window the employee who handled my order was extremely pleasant and outgoing. Heconfirmed my order before handing me the bag and asked if I wanted any sauces. The sandwich was very different than theirseasonal fish sandwich. It was the beer batter. Very light, thin and crispy. It truly enhanced that large hunk of fish. And itwas served with pickles, lettuce and tomato. I opted out of the tartar sauce. Honestly, this sandwich did not need to beenhanced with tartar, it was that good by itself. Read more
Other than bad poppers 1 x, they are great at getting orders correct. Take pride in their jobs. Store is always clean( though... the main floor could use a deep cleaning.) Really great job Arby's!! Read more