Reviews for 7-Eleven in Fort Collins, CO
Other people are right about the India guy. He doesn't work. He sits and looks at his phone. Today, there were two Punjabi guys,... one was using the store phone, clearly personal call... the one white guy was working, but his attitude is so rotten im amazedhe works here. There is never coffee made in the morning. Never. The only time I did get a coffee, it was already cold. Thisstore NEVER has coffee made in the morning. This morning, THREE employees are working. It's 515 am. I asked the young white boyworking why there's never any coffee made in the mornings and he was rude and said he made coffee. 2 carafe are on the counter,empty, the rest are by the coffee pot, nothing brewing. I told him this and he said "i dont have time for you this morning.Good by, have a nice day," with a very nasty tone in his voice, he was putting fruit away, while the other two workers (indiaguys) did nothing. One was on the phone the entire time and the other, looked lost as he usually does. So don't go hereexpecting good service or coffee in the mornings. Youre not going to get it. You will get attitude though. Literally your job,is about customers. The nitwit is in these pictures. Read more
The store is very dirty. There is one man who works there who is clean, looks like he does his job, and is at least civil.... Everyone else seems unkept and one has really bad BO. This same employee isn't attentive and is always talking on the phone withhis earbuds, he honestly seems to not care at all. They waste time sitting on their phones when they could be cleaning up thestore??? Read more
DONT EVER BUY TOBACOO OR VAPE PRODUCTS HERE. Get them somewhere else! Every vape product you find at this 711 you?ll find at a... shop down the street for literally half the price! Also the customer service here is trash they treat everyone like they?restupid. I bought vape pods here for 12.99 a week ago and this week they?re $25 bucks for the same thing when they?re between $10and $13 at every other place in Fort Collins. As for customer service I?ve repeatedly seen almost every manager here treatmyself my friends and family like they?re trash over the years. So don?t come to this 711 Read more
I went here to get some snacks and a Nintendo switch gift card. Everything was going fine until I got to checkout and went to... pay for my items. When I put my card in the purchase didn't go through(not enough money on the card. I split up the purchase andused two different cards. When I went to pay for the gift card the man at the counter (some Indian guy) said I had to use cashfor my purchase which has never happened before. I only had my cards on me so I bought the other purchase which went through. Ileft my gift card and went to get some cash from my car when I came back the guy said I didn't pay for the first purchase and I know I did and my sister also was there with me. He had me pay again and I'm 99% sure it was so he can have more money. Don'tgo here if an Indian guy is working at the checkout. Read more
I would have given this 7/11 a 5 if not for the fact one of the clerks assaulted me and my mom because I asked him to remove an... item because I didn't have enough to to pay for everything I grabbed. If you go there, be careful about one of the clerks. Iwasn't able to get his name or and I can't describe him, but I can say he's not good at English and his accent makes it hard tounderstand him any ways.nother or than that problem, I've had no problems here Read more
I'd give 0 stars if that was an option.. This place is just awful since it is under new management. All the employees who were... there before the new management are all gone. I think the new manager hired all relatives and got rid of everyone else. The newemployees are rude and will finish their personal conversations before helping you. The employees skip past rewards every chancethey get then act like it's a big deal when you ask to use your points or to enter your phone number. How about just don'toffer them. The employees stand in the parking lot with their wives/girlfriends and ignore patrons inside. Employees and theirwives/girlfriends also park in the handicap spot, which is illegal as they never have a handicap placard on their rear view andit isn't on their license plate either. Also, EBT has been down since the new management...pretty fishy! Just despicable andtrifling!!I hate it ???? Read more
Nice store. Nice clerks. Some not si much. Always stocked up with all the snacks, candy, Togo meals, roller items, slushies.... Fairly clean store. I noticed they placed a.. Very convenient Amazon locker outside. Makes for easy returns and all that jazz.Parking lot is super small but is in a more rural location so that's expected. Read more
This is the worst convince store I have ever been to. I give it negative stars. I have had issue with the clerks and things... being rung up improperly according to price tag every time I have gone in. In particular the Indian man in the turban sits onhis phone, rings up the wrong price (while watching movies on his phone)and when asked about the price acts like he doesn'tunderstand. They also set the clocks in the store ahead and will deny selling beer if close but well before midnight saying thecash register won't let him make the sale. This place is total dump and recommend everyone stay away. ** Mistakingly went back10/29.** Nothing has changed. Every time I go in this store I feel like I'm being punked. Nothing makes sense and the staffdon't care. The price tags/sale prices either don't match or apply at the register. The staff are rude, not helpful andapathetic. The Indian man with the turban in particular is insufferable. This weekend there was a sign on the freezer shelf-2/$8 Ben & Jerrys pints. When I took 2 up to the counter the Indian man said they wouldn't ring up and that they had to be fromthe same shelf to get the discount. Ok, I went back and picked another pint from the same shelf only to return to the registerfor him to say this one wouldn't ring up as advertised either. When trying to make sense of the situation he quickly got rudeand impatient. He doesn't know how to problem solve or seemingly even use the register. Finally he just rung up 1 B&J pint @$8.99 and set the other aside. He just shakes his head and points to the credit card machine. I told him I wasn't paying $8.99for 1 pint of ice cream given the clear 2 for $8 sale sign and asked for a refund. He became more irritable- shaking his headand pointing me to leave. After I insisted on either a refund or talking to the manager he slammed the other pint of ice creamon the counter and pointed to leave. This store is an absolute cesspool. Be prepared to be overcharged and dea Read more