Reviews for Subway in Fontana, CA
Hands down best Subway location and staff ever! Krystal made my tuna sandwich with exceptional care to please my annoying picky... order. She made me feel so welcomed and like it truly was her pleasure to get my sandwich perfect! I feel so blessed to beserved by her.? Read more
Appears to be a family running the place. I went with my daughter and I ordered The Boss. No issues the young woman helped us... and was very nice. After we were done eating I decided to buy another Boss. This time the older lady took my order. I startedtelling her I didn?t want pepperonis and then I asked her for provolone. She looked at and said Sir What exactly do you want ina rude manner. It appears it bothered her I was asking for an alternative to the cheese that it came with. I can?t stand poorcustomer service. Never going back. Read more
Love the ambiance for dinners, and a cocktail or 2 never hurts!! Great chef's, great service. Never a bad experience.
absolutely rude and disgusting service. will no longer be bringing my money to this location 100% bc they demand that I wear a... mask in order to be served. if you believe in your freedom to not be forced to wear a mask, DO NOT GIVE THIS LOCATION YOURMONEY. THERE ARE BETTER OPTIONS. Read more
I order steak sub. New kid try his best to make it. when I ask to the manager why you put the sub on the oven on a brown paper... bag with no tray, she mentions "That"s the way we do it to melt the chesse..."WHAT CHESSE"? look at the pics!(Store smell burnand paper burn and smoke from the oven) Kid could not take the bags out of the oven, way to hot (by the way they cut the footlong and divide in two burn paper bags.) then manager said "what is your complaint"? really? again, kid looks new staff and needto be supervise, not his fault, Manger attitude very rude and unprofessional. Read more
Food was good but I will never order there again because of service. We ordered a bunch of footlongs on the app for my... daughter's party 7 hours in advance! 2 orders of six, and a 3rd order with 1, we needed 13, and they limit you to six at a timein the app. Order was supposed to be ready at 2:15, they call me at 2:08 to make sure they read correctly and it's 2 orders ofsix and then 1 more on a 3rd order. I say yes, go over it and make sure they understand correctly. They say yes, that's what wehave we just wanted to make sure it was correct. I say great! My son's on his way right now! They say ok, we'll see him soon.He's there at 2:15, he doesn't leave until 2:50!!! Because they forgot to make one of the orders of 6. And I guess it takes 35minutes to make 6 subs that are all the exact same... meanwhile the guests are all starving and just standing around waiting toeat. Because it took so long, my son had to just scarf some food down quickly and take off to work, missing a lot of visitingtime with family that was here from out of state. There was no apology, no compensation (which I don't ask for usually, but it'snice when it's offered). And because we don't have the in store receipt now, I can't take their survey. So I'm leaving it here! Read more
Subs were good. Only problem is when ordering, they have tables blocking the counter and you can't really hear the person you're... trying to order from as you and them are wearing face mask. Otherwise it was good! Read more
Can't speak for the food. I assume that since it's Subway, it's fairly standardized. But 4 workers is way too much in the small... area. They were all confusing one another, slowing the sandwich making process SIGNIFICANTLY. and they weren't sticking to onearea of the table. They kept switching around. Train them again. Read more