Reviews for Farmer Boys in Fontana, CA
Breakfast experience was excellent. Staff was professional, friendly, and efficient
Based on the law of averages, I try to refrain from making a judgement on an establishment from one or two visits as there are... many factors that come into play in to an overall experience. I have been a patron of this Farmers Boys location for severalyears due to it's proximity and based on my most recent experience, have lost the patience to ever return. CustomerService: Overall I'd say about 75% of my visits at this location have had subpar to downright atrocious customer service. Evenprior to the challenges food businesses faced with COVID, this Farmer Boys would frequently present issues in the followingareas; annoyance with customers in general but specifically when taking their orders, being rude with customers at the pickupwindow, asking customers to pull around and wait on their orders for unreasonable amount of time, giving improper change andhanding out incorrect orders. Food Quality: There have been several instances of orders being given out incorrectly. I wouldn'tnecessarily pin this on the kitchen as most cooks make what is on a cook slip and the orders I've been given wrong go beyondcustomization errors, but downright different items altogether. When the orders do come out right, the food has an above averageto great quality to it, kudos to the cooks on doing the best they can. Final Comments: My final visit was on 11/13 for thebreakfast menu prior to the lunch rush. I was greeted by an employee whose tone implied they were annoyed to have to take theorder. I looked past this initially, as tone / voice can mean different things. The employee proceeded to cut me off mid orderseveral times with the dreaded, "ANYTHING ELSE?!?" Upon getting to the window the employee opened and slammed the pickup windowseveral times as they navigated taking other orders while trying to collect charges for my order. After waiting what seemedlike a reasonable amount of time for 1 breakfast sandwich and 1 breakfast burrito, 5 minutes, the employee annoying Read more
Nothing like an actual hot breakfast in the morning. That's what I like about this place. Everything is fresh and hot when they... serve it. Unlike some places where it's made fresh and hot but sits there until your server discovers It's there, and quiteoften, it's cold food, or barely warm at best. The servers here are so nice too. It's always a good experience when we comehere. Read more
Great food and they make it really quick. Comes out well and service is really nice
This particular Farmer Boys location is the best place to get a juicy and tasty burger. The costumer service here is very... professional, quick, helpful, and most of all friendly! Thank you Natalie, Candice, Tricia, and to the cooks for the excellentservice you've provided me! I know where I'll be heading next time for lunch! Read more
First and last time to this location 7/30/22 7pm. How the hell do u burn both buns and still serve them. It was a drive thru... order so I didn't notice till I was home Read more
Half the time they skimp big time on the chicken, if you come across a small half sized patty, WE NOTICE. This time you also... skipped me on the side tortillas. I'd rather be told you're out than pay full price for partial servings. Very upsetting. I'dgive 2 1/2 stars, but you don't deserve 3. Read more
Everyone was so nice except a very snoby female. She called out for phone in then very fusy said to wait in line which I just... got out of to come to her. Nicely guys let me get back in line. And they both said what's her problem and she must not likeother females. At 68 yes old don't run into that much anymore. Everyone else really great smileing. Great food clean. Read more