Reviews for Wendy's in Flowood, MS
As usual fast, reliable, and tasty option for food on the go. The Flowood location used to be so courteous, but go during lunch... time and it's a whole different story! Be prepared to be met with a bit of disgust with making your food choice at the drive-upif you're undecided because they are out of food products. The cashiers taking the payment are always kind and courteous, but atthe food recieving window be prepared for an in-your-face-get-out-of-the-line experience! Food will be nearly flung at you,hardly any human interaction when receiving your order, prepare for a sopping wet drink cup that has even more drink contents onthe top to spill in your lap, and brace yourself for no eye contact or acknowledgement from serving staff beyond the required"Have a nice day". I understand that there is pressure to get orders in and out since they closed the other dogwood location,but this does not excuse basic kindness in customer service to Wendy's paying patrons...no matter how busy. Read more
Employees need to be trained to treat customers as the people who are helping them get paid! We are living in a zombie nation!... Teach employees to smile, greet the consumers who are helping their paycheck, common courtesy!!! Read more
Always fast fresh and great customer service when I go here for lunch.
I arrived around 830 pm, and went inside to order. Very clean restaurant, BTW. They had just got a big push from the drive thru... before I got to the counter. The manager, Karen greeted me and let me know it would be a moment before she could get to me, asshe was putting together food for the drive through. A young man named Denver walked towards the front from the kitchen to askif I had been helped yet. I told him I had, and Karen asked him if he was comfortable enough with the POS system to take myorder. Denver took my order, did a bang up job, repeated it back to make sure it was right. I watched the whole crew hustlingand working together to get the job done. They got me my food promptly, and it was hot and delicious. Thank you guys for takingcare of my wife and me! Read more
This Wendy's is abysmal ???????????????? Like its so bad I can't even pinpoint a reason to put here. The food is always cold and... always wrong. They never have sauces. Their Dr. Pepper tastes like poison. Unfortunately, I still have to re-experience theworst Wendy's in America every couple of days when I come because my sister loves coming to this place just to complain aboutthe lack of sauce every time. Read more
Food was OK, but customer service is trash at this location. Not saying everyone that works there is bad but the night I went... was tragic. Female rolled her eyes at me because she messed up my order when I corrected her in a calm and respectful way. Ithink she was the manager at that Read more
Second night in a row that I have ordered the Baconator and received only one patty. The burger also had no ketchup and I paid... full price for the burger. Read more
May have been an off morning...never had issues before. They handed me the wrong order, and when the brought the new one out it... was still missing something...but I didn't go back in to get it fixed. Read more