Reviews for Papa Johns Pizza in Flower Mound, TX
This is the best Papa Johns! The staff is so friendly and helpful and they know how to make to best pizzas around. Elijah and... Brian are the best of the best when it comes to customer service, management and pizza making. Read more
I ordered via online for pick up. My order was ready within 15 minutes. When I arrived I was shocked to see only one spot for... curbside pickup. I tapped "I'm here" from the confirmation email & an associate was to my vehicle in less than 2 minutes. Shewas very friendly & enjoyed that I had my dog & asked to pet her. Food was hot & delicious! Read more
So I just want to start off by saying this is my first time having Papa John's pizza. I arrived at the store close to closing... time and the first thing I noticed was how clean they place was which is rare to be a pizza place. Also, the staff was sofriendly and greeted me with a smile on their face and I loved seeing how professional they was with each other. Now the pizza Ididn't have high expectations in the beginning because I always known little Caesars they have always been my go to when I needa pizza. Well it's fair to say I was WRONG because after I took that first bite I my taste buds went off. The pizza was cookedto perfection and yes I have had pizza under cooked. I originally got the pizza for my husband well now it's mines. So I wantedto write this review to say thank you for exceeding my expectations with my first experience with Papa John's pizza. This placeis my new go to when I need a pizza. Read more
Ordered a pizza and it said 77-87 minutes for delivery. Called when I saw the pizza was ready for delivery (tracking). I was... told door dash was delivering it. Door dash finally brought the wrong order so I refused it. Called Papa Johns and was toldthat they were sending me a new order and I'd have it in 15 minutes. Told me I would get it free plus receive a credit. Icalled back later to see what happened to my pizza. I was told it just left. Got a call later from door dash wanting to know ifI had received my pizza. The driver went to pick it up and she was told it already left. That pizza never arrived. I don'tthink this is a door dash problem. This is a Papa John's management problem. Sending out the wrong orders and losing the ordersdrivers attempt to pick up for delivery. This Papa John's needs a new manager, and door dash drivers should avoid working withthis store. Read more
Shrinking the garlic butter tubs is a bad corporate decision and not cool. Dominos and Marco's from here on out.
ordered at 7:23 called they told me it would be sent out in 20 minutes, waited till 8:30 maybe it?s just busy right? they said... my ordered had BEEN DELIVERED! then when i said it hadn?t their only options were to wait ANOTHER HOUR for another pizza or justvoid the order so i won?t be getting papa john?s from here anymore even tho it?s my favorite restaurant. you offered nosolutions at all. Read more
I usually love Papa Johns, especially this location... However, my pizza was undercooked, cold and had an overwhelming amount of... Alfredo sauce on it. It was so hard to eat, falling apart and the Alfredo sauce was drowning out of the pizza. It was so bad Iended up giving the whole pizza to my bloodhounds and they enjoyed it. I also ordered Garlic Knots and they garlic sauce wasspilling out of the box all over the pizza box. It was terrible, there was garlic butter sauce everywhere. I couldn?t even getthe pizza out of the box without the butter sliding off the box onto my countertops. I understand people make mistakes but thisorder was highly disappointing especially since I order from this location all the time. I usually love the way they make mypizza but unfortunately this was not the one today! I am highly unhappy, and highly disappointed and probably will not return. Read more
This Papa John's location is my favorite because of their friendly service staff. Me and my 3 sons have ordered from here at... least 4 times in the past 7 months and have been served with honest courtesy, from smiling employees with perfect pizzas,breadsticks and twice we ordered brownies that came made to perfection. Please keep up the great attitudes, production and fairprices that keep my family happy and satisfied every visit. I highly recommend this Papa John's location specifically if youlike great pizza offered with great attitudes. Read more