Reviews for Marble Slab Creamery in Flower Mound, TX

Marble Slab offers delicious ice cream at a very reasonable price. One can choose one of their delicious concoctions or create a... new one with unlimited mix-ins. Marble Slavs also features shakes, cakes, and sundaes on their menu! So much to choose from! Myonly concern is this location is very understaffed. The last time we were there, it was a teenage girl working by herself. Shewas awesome - very pleasant and efficient! But with the line at least 8 people long the whole time we were in the store, shecould have definitely used an extra set of hands. Read more

I had trouble ordering a cake on the website for this location but I stopped by to place the order instead. The cake was... wonderful! We loved it! I, personally, was reassured by the mask requirement sign on the door! ???? Thank you! Read more

Small wait because they were busy, but worth it. Always delicious and the staff is very nice. Will continue to visit weekly!

Ben was super helpful and welcoming when we arrived. We let him know we had a nut allergy in our group and he was super helpful... in offering to layer the toppings with the icecream because he said ?everyone deserves the marble slab experience? thanks againBen for the A++ service!(: Read more

Worst experience ever! My kids begged us to go get ice cream so we drove to the flower mound marble slab all the way from... Denton! We got there at 840pm waited 40 mins to only be treated as we were a problem ordering ice cream. The girl taking ourorder literally rolled her eyes bc my daughter asked for cherries in her cotton candy ice cream. Then we asked if they had moresweet cream she told us no they were out. So we began ordering a different flavor (coconut) only for the other girl to bring outsweet cream ????!! So I said, I would rather the sweet cream! She slammed the ice cream scoopers down! I said well we asked forsweet cream first, you are the one who said you were out. Her response to that was we were. ???? Um! Well clearly that?s nottrue bc there is an entire pan of it and that?s the flavor we would like! So she mixes the flavors together yuck ????! I spent$25 to just throw it in the trash. Do yourself a favor go down to Baskin Robbins a half mile down the road. The ice cream wasmuch better! Just because you haven?t had anyone say anything unkind about them doesn?t mean we are exaggerating anything. Iwalked in at 837 to be exact and my receipt says 916. By doing the math that?s exactly 40 mins again not exaggerated I wouldn?twaste my energy letting other patrons know how terrible my service was. Thank you taking the time to call me a liar and not evenrespond to the fact of how your employees made your customer feel. Perfect response for all your guest to see that you couldcareless about how we were made to feel. I have also been to your shop may of times and this is the second time I have been Inwith the ice cream gummy. But ok ???? I was a ???? paying patron I was the last guest of the night I also recorded after thefirst eye roll. But since they are kids I did t feel it was best to post it. I too have a small business and know how importantreviews and patrons are. I would never tell a guest they exaggerated the experience. Wow! Read more

I was so incredibly disappointed to see an employee with his mask around his chin when I walked in to purchase my ice cream with... my 8yo son. This employee was handling the ice creams without gloves as well. There are currently no pediatric ICU beds left inthe county, and I wanted to take my son out for a simple ice cream cone to celebrate the start of school. My son cannotcurrently be vaccinated. This employee ruined our entire outing. I am sad to see that Marble Slab does not have a better policyfor ALL of their employees. **both female employees wore their masks appropriately while we were there, and respectedclientele?s health and safety** Read more

Great ice cream and service. I gave them 4 stars because they were out of items I wanted.

The store isn't bad. It's got a good selection of items and toppings. No issues with building or employees. Coffee ice cream,... one vanilla with kit Kat chucks. I think the cups are a bit pricey though. Read more