Reviews for Captain D's in Florissant, MO
The customer service was great. Food was hot and fresh I just didn't care for the small portions of catfish and the taste of the... new "cod whatever the new white meat fish" they are using. It was a grayish color and not a flavorful. Read more
I thought this place was ok at first. but the longer I was there I noticed that this location has serious problems. there's no... communication between the employees: the ones in the front tell the ones in the kitchen what to make and it's wrong. so theemployee in the front screamed at the employee in the kitchen what she actually said. I saw multiple wrong orders, stafflaughing and playing around, taking phone calls on their cell phones and whichever one was the manager did nothing. the food Iordered just sat there and I waited for someone to hand it to me. no one did. I had to go up and plead with them to give me myfood and condiments and the woman who did give me my order had an evil attitude. the guy at the register tried to laugh and makeexcuses about why everyone's food was wrong or late. there was a car that came in through the drive thru and paid, but the stafftold them to wait out front and the order would be delivered to the car. they took so long that the car drove off withoutgetting the food that they paid for. the employees didn't care, the manager did nothing. it's like this whether the place iscrowded or not. Read more
I paid $10.00 for the lemon pepper salmon dinner. When I received my plate, my salmon was as hard as a rock. It was NOT fresh. I... told them and they replaced my meat with 2 pieces of fried fish; which was not fresh and 1 piece was undone. Captain D's needsto do better!!!! Read more
I haven't ate captain D's in a long time lol [today is the first time of 2022] but their portion sizes have greatly decreased,... everything was so small like kids meal SMALL, barely any fries....but it was fresh & hot and the order was correct so I'll takewhat I can get; and my jalapeño poppers were delicious! Read more
AWESOME CUSTOMER SERVICE... THE EVENING MANAGER (YOUNG LADY WITH BRAIDS) ON SATURDAY WAS AMAZING... SHE TOOK CARE OF ME EVEN... WHILE THEIR SYSTEM WAS DOWN... Read more
Hours of operation on the door says Sun-Thurs 10:30am - 10pm Fri-Sat 10:30am - 11:00pm I usually get the salmon and 2 out of 4... times it's been excellent! The other 2 weren't bad, just me being particular. But always good! Salmon and sides for under $10,can't beat that! Read more
I never have a problem with this location. The customer service is always on point the wait is long but it?s worth it. This... location stays packed. Hope it never closes. It?s the only captain D?s we have that is close if you live in north county. Read more
I of use the drive through due to covid, but the food is always hot and fresh. Service is friendly too.