Reviews for Dunkin' in Florham Park, NJ
As a regular / daily customer, we have noticed a steady decline in cleanliness and service at this location. Trash receptacle... is often overflowing, seating areas are not kept clean, service slows to a crawl if ice cream or food is being asked for. Theyoften get orders incorrect. It doesn?t help the staff does not understand English. How can a coffee shop stop providing lemonsfor tea, when other DD stores in the area offer it. Read more
Unsanitary and rude. Terrible experience. This happened today. Cashier taking the order was rude - rushing me and my children,... not willing to help me get a spoon my children needed for ice cream. Then we sit down another guy comes with a broom right infront of us causing dust. I ask him if he can not do that while we are sitting he just points me to the other tables as if I?msupposed to move elsewhere when he gets closer to clean. Unsanitary and rude. Read more
Just came from this Dunkin, not only did they get our order wrong and wouldn?t take initiative and responsibility on getting the... order wrong.not only did they over priced on us on an order that shouldn?t be $20, the customer service is horrendous. Themanager is yelling at us instead of trying to help. Never going to this Dunkin again. Read more
11/2/21 - 8:30pm Pit-stop on a long drive up from South Jersey. I went up to order a couple of food items and a beverage so I... wouldn't feel bad using the bathroom. There was a young and elderly man working the night shift. I can't believe how incrediblyaloof and disrespectful the younger cashier was. A for attitude. I ended up just using your bathroom because I won't providebusiness to someone who projects their own frustrations out on someone who's just asking for coffee, a donut, and a bagel.Worked at many Starbucks locations in my time and I've never met any cashier so miserable. Thanks for letting me use yourbathroom that you'll be paying water bills for without having had any business from me. Read more
ALL TIME FAVORITE COFFEE SHOP. workers are EXTREMELY nice. I go here almost every day as of 2 years ago. I always walk in... smiling & the worker, Bhupindra I believe, is the nicest man I have ever met in this town. He always waves and asks how I am.Prices are great, service is fast & on point, employees are kind, place is clean. everything about this location is amazing. Iwould give it 6/5 stars if I could. They make drinks very quickly and never mess up. Read more
Ordered 2 iced coffees, and was charged $3 each, even though the app and menu said $2 each. Both coffees were made without... sugar, even though we asked for it explicitly. Coffee was not mixed well at all. Both coffees were labeled incorrectly. Coffeewas very watery, and could not taste the french vanilla/caramel (whereas other dunkin stores make the flavor more prominent).Overall, do not recomended; go to another dunkin, or to Starbucks instead. Read more
Extremely quick service. The staff makes the coffee perfectly. If there is ever any issue with the coffee, they correct it right... away. Always multiple staff members instead of just one unlike others I've seen. Plenty of parking because the service is quick.On exiting the parking lot, you can only make a right as no left turn is allowed so you will have to go and make a turn aroundup the street. Donuts are fresh and coffee is very very hot so make sure you are extremely careful if you will be drinking itwhile you drive. I once made the mistake of doing that and the burn mark wouldn't go away for a year. That is how hot the coffeecan sometimes be. This is also good because I can drive for miles and miles, the coffee will still be hot. Food is great as welland made in less than 3 minutes on average. Signing up with the app for perks will save you a lot of money. They always have atip jar, I throw in a few cents or a dollar for how fast the service is. They always have a pick up order parking spot in caseyou order from the application. Clean place, free wifi, lots of students study there and there are always plenty of tablesavailable. Read more
Visited this store a few times and it?s been an horrible experience. The two ladies at register are really rude. They talk over... customers and other workers. Sam and a young gentlemen making sandwich are the only good people here. Very helpful kind andgenerous. Please have management do something about the two ladies. Read more