Reviews for McDonald's in Florence, SC
Customer service here isn't pleasant. When you go in the employees will look and stare some will even laugh if they see... something wrong with you. I honestly think they need to hire individuals who is mature and has better people skills. They wonderwhy customers get upset, it's because of the service they receive. Who wants to spend their money and time for service like theservice you get there? They need an undercover boss working day and night just to see what really goes on at this restaurant andmany many more. Read more
Love the cheeseburgers and fries always. Everything was fresh and the lines moved very quickly. Services was timely and... accurate, but employees did not seem too happy. All in all everything was good. Read more
Excuse me McDonald's, but how are customers are to know that a 24 hour location closes the inside for customers at 10 and for... Doordash and Uber at 12 if there is NO SIGNS or changes in time on the website, apps, and Google Maps? This is pitiful customerservice. Read more
I hate to say this but this establishment needs to be shut down or the employees need to be replaced asap if it isn?t 1 thing... it?s another, they?ve messed up my order plenty of times and get attitudes when I address it kindly which is uncalled for,secondly I ordered food never got it and I called and told the GENERAL MANAGER JALESSA and she told me to return the followingday so I did and they made a big deal I came back called me a liar and still didn?t refund or give me my order at all. It?s beena few weeks so I went this morning and they didn?t wanna give me my items in my order!!! Read more
Wish I could give them no stars. I have ordered a Big Mac combo one night and the bread was hard and the food burger was cold.... Two nights later I order two double quarter pounder with cheese combo and both burgers was very very raw. I called n my sistercalled them and no one would answer. It?s not like they was busy and they made us pull up and wait. So I don?t understand whythey served us raw food. Very very disappointed. And my family and I will not be going back there. Read more
I watched my DoorDash order get made and then set on the counter for 20 min. After that amount of time I asked the cashier if it... was ready and she told me to go back over to the pickup area and wait. After you prepare an order please hand it out, don?t justset it aside. After helping all of the other customers who came in after me, she went over there and grabbed the order for me. Read more
It was hot inside we were dining in before my kids karate class. Flies everywhere. They got my order wrong. They weren't super... busy but it took awhile to get our order. I felt bad some people who were even waiting to order left (was only 2 other people) ,my kids couldn't eat the nuggets they tasted off (I tasted to check and they were not right). We won't be going back here. Notfor awhile I'm sure. Ugh gross ???? Read more
I order a sausage,egg and cheese mcgriddle and got a sausage mcgriddle. They were not even busy.