Reviews for Firehouse Subs Magnolia Place in Florence, SC
Messed up every sub and did not add any of the toppings we ordered. One man and woman were wearing their mask behind the... counter properly. One had his mask on his chin that is who was making the subs!!!! The bathroom and dinning area were filthy. Iwas very disappointed with the establishment. The workers were very polite though. Read more
I went into this location with my entire family and spent about $60 today. The crew members that worked today 3pm made the... customer service experience very frustrating today and here is why. The two crew member that was on the line fixing our ordermessed up our order 4 times and had to remake it each time as the order on the receipt was correct but the crew members justcouldn?t right and when asking for the manager Christian he came off argumentative and very nonchalant to the fact his crewmembers was messing our orders repeatedly and was just all around rude and unprofessional, he even laughed and actednonchalantly towards the mistakes his crew members kept making. He shrugged his shoulders and basically told us to get over itand we than asked where his manager was that was over here which in fact was in the back as she ignored and neglected the factthat her staff and manager was having confrontation with a customer. She remained in the back of the store slicing the rest ofthe produce while she ? minded her business? which was her attitude. To whomever responsible for this location please considerteaching your staff members about customer service in the work place as it?s very important while handling patrons hard earnedmoney. Thanks! Read more
Good food and a good variety on the menu, the quality is nice but the portions vs price is a bit unfair in my opinion. Overall... it's a good place to get fresh, good quality subs and I still recommend it Read more
The staff was quick, friendly, and efficient! I would definitely recommend this location, and I will definitely return.... Benjamin, who took my order was great, and the other staff members greeted me and other customers. The staff even apologized forthe ?wait?, which wasn?t an issue, I didn?t have to wait long, gave me enough time to fill my drinks up and get my chips anddessert. Great job guys, keep up the great work! Read more
Friendly staff, made my sandwich perfectly and in a timely fashion. To top it all off I got a tattoo compliment. Thank you for a... kind, professional staff! Read more
First time trying Firehouse Subs. The sandwich was pretty good but they have very high prices. Not really a compelling reason to... come back. Again it certainly wasn't bad, but the food and experience wasn't good enough to make it a regular stop. Read more
Fine. Service excellent for fast food. I think I may just not be a fan of this chain. Bread is bland. Salad selection is... minimal. All meat centric, one veg sub is off the menu. Doesn't offer anything different or better than all the other sandwichchains Read more
Staff was kind and helpful but really slow. A couple behind us left after 15 min and no food.