Reviews for Rally's in Florence, KY
Lobby closed on a Sunday around 1:45 Had to do drive thru and gave a simple order of 2 plain hotdogs and asked young kid for a... few packets of ketchup and pulled away get back to Crittenden ( 15 miles away ) and they totally had order wrong and I wastedmy money on food I won?t eat Read more
The people don't care to make you what you actually order, they just slap some meet and a bun together and call it a day
Had a Big take out order was so disrespectful and rude would not even take my order or answer my question and walked away like I... was invisible upper management needs to come in and retrain on customer service DO NOT EAT HERE unless u like being treatedworse than trash Read more
They have the absolute best cherry or strawberry ice cream there must have and for a dollar who can beat that at these prices
Great place needs more sit down options and more clean work conditions otherwise greate fast food place i was impressed other... than lack of seats or people to hang around Read more
The fries were edible. The chicks working were entertaining their mouth-breather boyfriends in the lobby more than they were... cooking food. Tenders were partly frozen. Lobby kids were a nuisance when i brought my bag back inside to get fixed. Read more
The website says the drive thru is open until 2AM. Here it is, not even 10PM and they are closed. The management overall in this... company has been terrible for 3-4 years. They can?t even update the hours of operation shows how lazy the entire place is. (Karen) Read more
We were greeted by a female voice over the intercom who was rude and sounded like she hated her job. I ordered a Chili... Cheeseburger, which the chili was spicier than usual. Had it not been for using the fry's to cool my starving butt I wouldn'thave been able to eat it. (I like spicy food) There was 1 vehicle in front of us and we waited way too long to receive our food.The only pleasant experience of our visit was a gentleman handing us our lunch and apologizing for the wait saying he was theonly one back there cooking. I love Rally's but not enough to visit the Mt. Zion location again. This isn't the first time Ihave had issues here. Read more