Reviews for Donatos Pizza in Florence, KY
The employee named Chris is awesome. He's friendly and helpful. He was the only one that noticed I walked in the store.
Overall meal was good got a 7? individual thick crust chicken spinach mozzarella with chicken Caprese salad and two breadsticks.... It definitely could have been hotter! Like the drive up but definitely small at this location. Read more
Worst customer service ever. How can you tell me that you can?t do a pizza with no cheese and I get it that all the time. Never... going back here again. Your employees also shouldn?t be rude on the phone either. Read more
We ordered 2 steak hoagies, both were delicious. However I requested pickles and was charged an extra .50 cents for each... sandwich. I will not go back to Donatos. Read more
This is the 2nd time i went to this Donato. they messed my order up twice. I'm a vegetarian told them over and over no meat. The... put 3 different meats in my salad could've sent me to the ER my pizza was over cooked and looked dry. Plus they over charge forthem.i pay 5 dollars cheaper in Lexington ky were I'm from. Just work in Florence ky and believe me when i say they the worseDonatos i every been to... monday I'm calling the main office DON'T WASTE YOUR TIME Read more
Pizza was over cooked, no sauce, and cold. We did order at 11pm but we still should have fresh hot pizza. Since they close at... 12. Tried to call the store. No answer plus we ordered bread sticks asked for both garlic butter and sauce all we got was lessthen half filled sauce cups Read more
Person answering phone and delivering man were Great, very friendly. Pizza not bad, little burnt. Thrashed the wings 5pc I asked... for mild sauce and sauce to be put on the side. I don't like a lot of sauce, if that was mild sauce I would hate to taste thehot. We didn't eat them at all. Went to store to get milk for the dessert we got. Went to eat it it was hard and pretty burnt.We always stay in this area and like to try new small business owners local places to eat at that we don't have at home. Unfortunately this one won't be a repeat. Read more
The staff was really nice. When we got there it turned out the internet had went out. And it was right after we ordered. And... they were so sweet and accommodating. I will say it threw me off that the Hawaiian pizza had cinnamon and sliced almonds. Kindof threw me off. But super sweet people Read more