Reviews for Sonic Drive-In in Florence, AL
The workers seemed incapable of the simplest tasks. Got my order despite it being the absolute bare minimum. Terrible attitude... as well. Read more
This location is doing their best! It's clear they're understaffed, and the option to order on the app is disabled (which sucks... because those 1/2 priced drinks add up at regular price - but you tell me the last time you had a diet cherry limeade and wereable to avoid going to Sonic) but they are so kind. The team opens the window with a smile. They genuinely look happy to seeyou, even when there's a line around the corner. When life hands them limes, they turn it into limeade and that's thedefinition of overcomer. Read more
Absolutely horrible. Should be zero stars. Forcing people to use a backed up drive thru at a DRIVE IN?! This is why I placed and... paid for my order online. They have all stalls blocked purely out of laziness. Muscle Shoals is obviously owned by samefranchise as it's the same. If you're planning a visit to Sonic avoid the Muscle Shoals and both Florence locations. OtherFlorence location wasn't taking online orders period. Disgusting customer service. I don't think bringing out a slush andlimeade would've been that difficult! Read more
I placed an order on the app for pick up at 2:05pm. When I arrived to pick up my order I had to wait in the drive thru line for... over 30 minutes. I would have left but having already paid on the app, I had no choice but to wait. By the time I finally got myfood, it was cold. There was also a charge for an item that was a free promotional item from the app that day and on top of thatI was missing part of my order. I did try to call the store about the incorrect charge and missing food but got no answer when Icalled. Very disappointed in the whole experience at this location and will not be returning any time soon. I will also bewarning others to choose the other location in Florence instead of this one. Read more
I got the new Big Dill burger, chili cheese tater tots and a strawberry limeade. The tater tots were old and not remotely warm.... The burger was mostly mayonnaise, the "crispy pickle fries" that are supposed to come on it were cold and squishy. Giving it a 2star review because the only thing I finished was the drink. I threw the rest of my meal away. Read more
This is the only place i eat when I'm off the road. And spending time with my family. Our server Is Antonio was fun and... upbeat !! Damn I should take pictures for a living ???????????????????????? love u be u Read more
I like sonic drive in but the only thing is there is usually a long wait especially during happy hour. So If you are in a hurry... I wouldnt recommend going here. There food is always good, fresh, and hot. Seems to be a little pricey on desserts tho. Read more
I ordered online. Parked at a spot and checked in. My food was delivered to my car quickly. My experience was great.