Reviews for Baskin-Robbins in Fillmore, CA
After eating cholate chips cookie dough icecream my tomi was hart badely. This is the first time had icecream and got bad... experience. Read more
They have stickers to tell you information about the ice cream.its kid of cute
We visited a few weeks ago while driving thru. I was craving a mocha blast. We were helped by a young girl named Cynthia. She... was the friendliest and did not mind answering all of our questions. She just made our day. I wish this Baskin-Robbins would becloser to our home. Read more
Excellent customer service. Great selection of flavors! Super clean! Very friendly and sweet staff!
Not too far of a walk for the kids. Fun to get a few scoops of ice cream here. Located in a modest shopping center with other... stores to visit too. It's good that there are a couple tables and chairs outside because it can be a tight squeeze inside thestore. Read more
New flavors and new sensation , so delicious ice cream and cakes
Thank you, thank you to this make-it-happen staff! After a busy week, with a couple of days down with the flu, I realized I... hadn't phoned in to Baskin Robbins to order our family's traditional Easter ice cream cake (thanks to Tammy). I reside in SanDiego and during my travels I phoned in (hands-free) early Saturday morning to see if I could place the order and pick up alittle later in the day. Staff was very polite when explaining to me special orders require a 24-hour notice to ensure a bakeris available. (Yikes....my family was NOT going to be happy with me breaking tradition.) I thanked them and decided to try theSanta Paula store. I was on the phone with the SP store when the Fillmore store phoned me to let me know that they were able tospeak with their baker and shared my story (my plight really), and this big-hearted baker agreed to fill my order to help keepour family tradition alive for our Saturday celebration! This Fillmore Baskin Robbins staff: Simply the best!! Read more
Because I?m sick, I can only keep down BR?s vanilla malts. My mother has been going there daily for months to purchase one for... me (I can?t drive). The staff has been WONDERFUL, until Ruby came into the picture. Mom ordered the usual but when she broughtit home, it wasn?t vanilla and I can?t eat anything BUT vanilla or I?ll be violently ill. Mom took it back to BR. Ruby REFUSEDto exchange it and yelled at my elderly mother! She screamed, ?I didn?t make a mistake, YOU ordered it wrong!? Again, we?veordered the SAME thing for MONTHS! It went back and forth until my mom finally said, ?let?s agree to disagree.? Ruby?s response??NO! Because I?M RIGHT!!? Mom DID end up buying yet ANOTHER malt, because I did have to eat! So, one malt ended up costing us$28! We typically spend $8.99/malt, but Ruby charged mom $13.99/malt! When my mother came home, she was as white as a sheet andshaking. After she told me what happened, *I* called Ruby. When I asked her about verbally assaulting an elderly woman, she putthe phone down on me! My husband called the Corporate Office when he got home from work and the gentleman he spoke to couldn?thave been nicer! He said that he would contact the owner of the Fillmore store and he, in turn, would call us back. That was 6days ago and we?ve heard NOTHING. Dumb move. We spend $270/month there??but NOT anymore!! Now we go to a BR that is further awaybut it?s well worth it because RUBY doesn?t work there! Read more