Reviews for Pilot Travel Center in Ferndale, WA
I have never experienced such a rude customer service before. Lady did not even share her name with me nor was she wearing a... specific store uniform. I was ready to pay by register and she did not even let me buy anything and kicked me out of the storewith no explanations. She screamed at me that it is her store and she is a boss and can do whatever she wants. Read more
Cheapest gas in Washington. Clean showers, there are 4 available and are $17. Stayed overnight here in my car with no issues
PILOT PUT UP SOME SIGNS DIRECTING TO TRUCK ENTRANCE!!!!! This place seems fine to stay at over night just a little pilot truck... stop. It seems like it should be one of their sister stops the ONE9s. Only complaints are blind side parking and there are nosigns directing you towards the truck entrance of the lot. I had to go down the road and turn around in someone's field that isfor sale luckily the ground wasn't soft. Read more
Pls request to all trucker?s pls do not stop in this truck stop.it is totally waste of time. They are too lazy here to recieve... an email and print out ppw for truck drivers , knowing they are the last truck stop before the border , everytime i come here isee them troubling the drivers saying their email is down , or it will take 4 or 5 hours for them to recieve and print out 2peace of papers. Dont count on this truck stop drivers , shame on the pilot , flying j 's name Read more
The fuel here was cheaper than any of the other stations in the area!
Needed to fill gas at 10pm, manager told me i couldn?t pay for gas till 40 minutes after as she said she was too incompetent to... handle the payment system. Very poor customer service, would have expected a truck stop to care for their customers and have thedecency to let them pay and have them on their way. Read more
I always stop at this location when traveling between Blaine and Bellingham. It always saves me a trip going down to Bellingham... for gas. The gas price is almost same as Costco in Bellingham. The place is super clean especially the rest rooms. Foodselection is great as they have a Subway on site. They also have large selection of hot and cold drinks. They carry largeselection of oils and accessories if you are a trucker. Certified scales are also on site. Most importantly the staff is alwaysvery polite. If you need emergency apparel they also have that as well. If you need Mcdonald, well its right in tge same parkinglot. Access is super easy from I-5 Read more
My friend bought a dash cam from this location. He came to truck, opened the box and it seems there?s no camera instead there is... a charger and these guys told him the aren?t responsible for it. Read more