Loading

Reviews for Starbucks in Fernandina Beach, FL

S Y 1 year ago
2

This location is hit and miss and today was by far the worst I?ve experience. Granted it was busy which I?m pretty understanding... of. However, when I have to wait 20 mins past my pickup time then you succeeded in ruining my morning. The drive thru waswrapped around the building, I placed my order for drive thru pickup at 8:44am to be ready by 7:56am. I get to the call box at8:01, took several minutes to find my order to be told it may not be ready. I pulled up to the window at 8:10 and was told I hadto come in because they?re 7 drinks ahead of me. I go inside and stand for another 10 minutes until I shoved my way up to acluster of people to find my drink was ready but my name was never called. Keep in mind, the girl calling orders read out allorders on the counter in case anyone was missed, mine was never called. So in short, in store pickup takes priority as well asdrive thru. But if you order ahead for drive thru pickup it won?t be there until you check in. Which makes no sense that myorder wouldn?t be ready when everyone in drive thru got theirs. Also they were giving away free cups, but I didn?t get one. Read more

Layla Johnson 2 years ago
5

Thomas was so friendly to us! Made sure we had everything we needed, thanks!

Alicia Hilton 2 years ago
5

I've had nothing but wonderful experiences at this location. The stsff is very quick, clean, and very courteous. Matthew is... especially very sweet and super helpful. Cheers Read more

Kayci Boone 2 years ago
2

Consistently THE WORST Starbucks I?ve ever been to. 7:45 with an espresso machine FULL of tickets they have ONE person making... drinks with five other people do a lot of nothing behind the counter. They consistently take forever on mobile orders andoccasionally tell me my order never came through. There are sometimes really nice people here but they are never here long. Read more

Amber Spivey 2 years ago
5

Great service but always runs out of food , special drinks if you don?t get there Mon- Fri between 8:00 am and exactly 9:45 am... then just don?t go to this one. They are very limited and when they say that they aren?t just hog washing you a load of bull.They really are very limited. Doesn?t help the islanders like myself who are forced to go to Dunkin around the corner but theycan only do what they can do.. still love this place. Read more

Amy Adkins 2 years ago
3

I generally love this Starbucks, there?s only been a handful of times where something was wrong with the drinks. However, for... the last 4 weekends, the online mobile order option has not been available. It works fine throughout the week, but Saturdaymorning I get on the app and the store is not available. Same on Sunday. I don?t know if it just conveniently breaks or if theyturn it off. My vehicle?s driver side window is stuck and won?t roll down so being able to place an order and just pick it upwith limited contact with others is important to me. This has definitely impacted how much I go to this location. Read more

Kayci Boone 2 years ago
2

This is the closest Starbucks to my house. I mobile order here regularly because it?s the only place around. However, it is the... absolute worst Starbucks I?ve ever been to and not just on one occasion. All the time. It?s awful. I regularly wait 20-40minutes for food and drinks. Often times the food is ready 10-15 minutes before the drinks so it gets cold while I wait on mydrinks. Cold Starbucks food tastes like freezer burn and regret. Beyond that the drinks are incorrect more often than not.There?s no way to correct this other than getting in line and then waiting all over again so usually I just deal with anincorrect drink that I paid $6 for. Ashamed that they can?t get it together here. Read more

Patrick Neal 2 years ago
5

Super good vanilla cold brew ice coffee. Close to the beach. Very busy this morning. Appears all of their supplies are back in... stock. Read more