Reviews for Baskin-Robbins in Fernandina Beach, FL
I have extremely low standards and haven't met an ice cream I don't like. Until I came here... The milkshake I got was watery... and tasted bad. Read more
This is the worst baskin-robbins I've ever been to. We spent over $10 on 2 small milkshakes and they were basically milk.... Extremely overpriced and terrible quality. Read more
Very limited ice cream choices, slowest service possible, considering we were the only people there. The staff seems very... unknowable about the products and how to ring them up. Read more
These kids were personable and took good care of us. They were even taking custom donut orders when we got there (someone wanted... bacon on a donut, so the young men hooked them up). They were patient while all 3 of my kids decided what kinds of ice creamsand treats that they wanted. We hope to visit again! Read more
Worse service EVER! If you order ice cream "NOT PACKAGED", EXPECT HALF A QUART OF ICE CREAM! Lazy employees DO NOT want to... take the time to fill/pack the ENTIRE quart container! I will NEVER return to this location....AGAIN! Read more
Went at 7:00 pm. Should have been opened till 10. Zero cars in parking lot. Tried both doors on the south side and both were... locked. No one visible. About to drive off when Someone driving by into the adjoining gas station said the door on the northside was opened. It was. Went in and no one to be found. After waiting around a few minutes found a bell and rang it. Anemployee with dirty cleaning rags in hand waited on us. Unappetizing and unsanitary. No fruit flavors except diet strawberry.Rest were candy flavors like heath bar, snickers, brownie, rocky road, etc. If I were franchise owner I?d make sure signs wereposted on locked doors indicating how to enter. No wonder there were zero customers. It appeared closed and locked up. I?d alsovary the flavor selection. They were out of waffle cones, too. I?d make sure employees washed their hands before servingcustomers, especially after apparently cleaning toilets. Read more
Very poor service, after waiting at Drive thru with no response finally had to go inside to order. Then waited another five... minutes before someone took the order. Little interest in anyone providing service here. Order a chocolate malt and no one knewhow to make it, so finally told them how myself. Too bad, big fan of Baskin Robbins, but won?t be returning to this one. Read more
Should have read the reviews before going. Went through drive thru, and was greeted with, "Just a moment"...after waiting a few... minutes, I decided to park, and walk in. Changed my mind after driving around to the front, seeing maybe one car in the parkinglot, and ZERO customers inside. Never again. Explains why the nearby mom and pop ice cream shop seems steady most of the time. Read more