Reviews for Wendy's in Fergus, ON
Our food was ready quickly, order was correct and food was hot However while eating on the patio we were surprised to find the... doors were locked and we couldn?t get in. Turns out they were understaffed (6 people working??) and closed the dining room. Nosigns no indication of why. Multiple people turned away-poor way to run a business Read more
Worst Wendy's around. They lock the doors saying they haven't got enough staff to serve people. However they do have the staff.... They are just to lazy to clean tables. They only want to serve drive through. I watched them pick and choose who they wanted toserve. They didn't allow customer's outside on picnic tables to come back in to get refills, napkins,spoons or to use washroom.Locals tell me they have been playing this game for a while. Read more
The place was very clean and organized the washrooms were excellent. We ordered takeout and enjoyed our meal at an outdoor... table. The food was well prepared as always at Wendy's. Read more
The young brown caramel-coloured man taking the orders in the drive thru window provided exceptionally great service. I believe... he deserves either a promotion or a raise. He made me an incredibly well-crafted Triple Baconator Combo?, and for some reason headded pecan sauce to it. Although, I'm not complaining, it was quite exquisite. He also seemed to have included his specialsauce on it. Overall, incredible service, I would definitely recommend this Wendy's over the dozens of other Wendy's I havevisited. Read more
Their baconators are amazing, always hot with crispy bacon. Food comes out FAST! The ladies there are really friendly, great... customer service. There is one rude man who doesn't speak to customers (not even a hello or goodbye at the window) but cantfault them over one weird employee. Read more
Service was excellent, I am not a huge fan of there food though, I was dragged out for lunch. One thing that I would highly... recommend is get rid of the process cheese ???? it really doesn't work on your burgers! The French fries are good though. Iwould probably eat there again in the future because the service is good enough to go back, mind you the cheese thing isn't forme! Read more
I have two Wendy's locations that I approve of, this is the best one on my list. My orders get as close to the commercial as you... could hope for. Most other locations are hit or miss and typically look like the burgers were thrown together. You can see thedifference in the photos. Read more
Pretty sure our food was ready and waiting long before I pulled up in the drive-thru. Sandwiches were squashed and not hot and... the fries were soggy... looked like the food was made the day before. I suspected as much when my complete order was handed tome as soon as I pulled up to the window. This place has really gone downhill since opening. Not recommended. Read more