Reviews for Baskin-Robbins in Fayetteville, NC

Service here was amazing, Miranda not only was a blessing by decorating a birthday cake for me last minute but when all I could... tell her was make it Halloween themed the cake she made was absolutely stunning! Will definitely be going back to have herdecorate more cakes for me! Read more

We had excellent service with my granddaughter?s cake there, I Highly recommend Miranda she called and verified details and did... an excellent job at decorating the cake! Cookie n cream was the best! Read more

I had phenomenal experience at this location. Miranda provided exceptional service in helping me choose the right cake for my... event. She's really friendly and patient, going above and beyond to make sure the finished product exceeds your expectations! Already ordered a second cake from her for another special event. Highly recommend you see her! Read more

Terrible customers service !! I asked for a simple smoothie but they claim that they couldn?t make the smoothie. Don?t recommend... this baskin Robins !!!!! Read more

I ordered a specialty ice cream for my grand children and we got half a scoop in one cup with about 6 sprinkles and almost a... full scoop in the second with maybe 4 sprinkles. The picture shows it covered in sprinkles. My cappuccino coffee was horrible????. Won't go back. Read more

I waited in the drive-thru for 20 minutes even though there were only 3 vehicles ahead only to get to the window when I was... finally told that they didn?t have what I ordered. This could?ve been solved when I was initially ordering, and I would not havebeen upset. I will not be returning to waste time or money. Read more

Said they were out of chocolate had to go to the freezer to get more offered peanut butter instead. I then asked if they had... rocky to as to which they replied yes. Sat at the window for 10 minutes while they asked me what my order was again 3 times.Then was told they were out of rocky road. Offered world class chocolate and sat for another 10 minutes. Ridiculous Read more

Wish i could give them zero stars! went in to get an icecream cake for my kids birthday and the selection that they had was poor... to say the least. they were all sloppy and you couldnt pay me to take one of their cakes! some of the smaller ones were nice butonly feed 2 people, it took 15 min before anyone even noticed i was there and the fact that the sell cakes is surprising becauseof the low quality. it looked as though a child came in and made them! beyond disapointed! my friend ordered an absoutleygorgeous 2 tier rose cake from here and i guess they only put effort into ordered cakes instead of whats on display. ill take mychances somewhere else thank you . Read more