Reviews for Cold Stone Creamery in Falls Church, VA
They have hired the Starbucks reject crew that was too slow. Your dessert will have melted before you can pay for it, after... waiting in line for 30 minutes. Read more
I grew up on cold stone, so whenever I can get some cold stone, I do. Tonight I wanted some cold stone, and because I have... social anxiety, I ordered ahead online. When I got there, there was a line nearly out of the door. But I was able to just pop inand ask for my order. The cashier was really kind and I was in and out. But what really topped off this experience was that Inspecial instructions for my online order, I asked for the Animal Crossing cup for my create your own, because I?ve played animalcrossing for 13 years, but I don?t like bananas (which are a part of the animal crossing special flavor). They gave me theanimal crossing cup! I know it seems small but it made my night that they paid attention to that detail and did that for me. Read more
I normally don't write reviews but this was so disappointing. I placed an order for an oreo cookies and cream extreme cake with... a custom message on it for my niece's graduation. Awful. The cake was sloppily frosted and the writing was atrocious. Theemployee assisting me wasn't rude but didn't apologize either - just told me that this is how the cakes look. He offered to redothe message. Still bad. I wish I asked for a refund. Read more
The ice cream ???? isn?t bad. The price is bad. I also don?t like how the cashier shouts out loudly to you as you pay: ?press... the green button to tip us or the red button if you don?t want to tip us!? I mean seriously??? Since when we have to pay tips ongetting ice cream as if these companies don?t make filthy money already by jacking up prices to make an entire population turninto cows ????. That?s certainly poor business etiquette. Headquarters if you?re listening please stop that inappropriatepractice. In America ???????? you only pay tips on a full seated service. No offense to any one ????. That why I?m only givingthis place a star and below ????. Read more
I really enjoy this creamy ice cream, but miss the BOGO coupons we used to get in the Sunday newspaper. There was a line when... we came in, so I kept changing my mind. I ended up with butter pecan and mint for my Love It, and I loved it. Read more
I love Cold Stone ice cream. My favorite is strawberry blonde (in the picture)????????. There are two parking lots available.... One in Target and the other one next to Chipotle. If it's too busy inside, you have to wait outside for safety covidrestrictions. Employees wear masks. Safe and clean. Read more
It's your typical Cold Stone, I will say though the wait times on even weekdays is pretty long. Seems like staffs needs to learn... to turn around orders bit faster. If you really want some ice cream, relax, get in line, prepare to have long small talks withyour friends, and have your order ready! Read more
This is a great spot for icecream but the flavors are just okhay!