Reviews for Baskin-Robbins in Fallbrook, CA
Visited at 6:30pm today. I asked for 2 sundaes and the lady gave me two tiny kid sized sundaes. I told her they were smaller... than a single scoop on a cone and she was extremely rude and said "that's just the way they are". I told her our large familygoes there there frequently and they have never been this small. She said "then everyone else was making them wrong". It wasliterally 3 bites per sundae. Save a lot of money and just buy a pint at Albertsons next door. 1 star for horrible customerservice. We will not be back. Read more
So we went 45 minutes before closing. The girl was rude and told us we couldn?t sit in there because they had to clean.
no mango ice cream. No plain waffle cone. I got it and my partners were both broken on the bottom. Window wasn?t clean so we... couldn?t see the ice cream very well. that?s why I?m giving three stars. The girl that waited on us was very nice. Read more
Our server Natalie was very respectful and quick with our order. She deserves a raise.
Rude and disrespectful.birthday coupon Barcode wouldnt scan. It never does. Employees stated: You have to have the Baskin and... Robbins app let me see your phone. No! And no I don't need to have a Baskin and Robin's app. It was sent to me via emailthrough customer service. Call the manager because this is not the first time there's been trouble reading the barcode and youshould learn how to put it in manually. The reply I got was well it's okay this time but it won't be allowed again. Wonder whatpart she can't read that says print coupon? Read more
Very friendly staff at this location. Even though I had an issue with groupon, they were patient in working with me to get... everything sorted out. Servings were generous. Read more
Other than the place not having a large selection on major holidays (Mothers/Fathers Day) they always have something good to... eat. Place was always clean, staff courteous. To avoid having no ice cream cakes in stock, you can order online up to 24 hoursbefore the event (except this past Mothers Day). Read more
Always clean, friendly, polite. Tidily presented products.