Reviews for Dunkin' in Fall River, MA
Cheryl the manager. Horrible Customer service. She was even the worst manager when I worked for her. And I worked here for three... years I know that they give receipts to people so that they can give them five star ratings. This Dunkin has never been a fivestar. The worst customer service ever in my life. Those of you who are giving them a five star via close friends and relativestrust me I?ve seen the manager takes stacks of receipts home. Just so that they can get some higher ratings disgusting Read more
The lady at the counter named Dawn was very rude and unprofessional.
Literally asked for 2 glazed donuts and a hot chocolate i got 2 solid chocolate doughnuts and a coffee
Daily customer, they know our order and exactly how we get out coffees and even before we finish the 1st part of the order they... are finishing the rest for us! FABULOUS morning crew and even the nights crew knows what we get! They're all awesome! Forever MYDUNKS !! Read more
One of the drive thru ladies this morning was so rude. The other kid was helpful, she rushed our order even though there was no... one in front or behind us. My husband asked at the window cause she cut us off if the store carried an item and she snapped atthe boy and my husband saying no cant order through the window, have to go back around. I get it if they were busy but theyweren't. We were their only customers. The other kid was very nice, she just had poor customer service skills. Read more
My favorite Dunkin!! So quick, so friendly, and literally the only Dunkin that makes my coffee perfectly. I had an issue with a... charge and Cheryl handled it immediately, offered me a free beverage, and was the absolute sweetest. I will never be goinganywhere else! ?? Read more
One of the best customer service and best consistantly good coffee and bagels, never had any issues with staff, and on the rare... occasion they mixed up the order they will replace it no questions Read more
There is 1 nice girl Herr the rest are trash sooo rude they throw together ur order literally looks like they toss the sausage... patties and totally miss the sandwich my dog could make a better breakfas!!!! Read more