Reviews for TGI Fridays in Fairview Heights, IL
TGIF has always been a convenient place for our date night’s. Love the margaritas and drink selections...the Whisky Blaze Ribs... are a total chef kiss, but lately they’ve been skimpy on the full rack of ribs. Oh and our waitress will the dreads andglasses was really nice and attentive last time we dined in (..sorry I can’t remember her name). Nonetheless, 8.5 out of 10. Read more
Worst service I've ever had from a restaurant. Ordered food online checked in at the appropriate time and then waited for over... 20 minutes past the time the food was supposed to be ready. Then I called and was told my food will be right out. When theemployee came outside she told me that the tablet they use to see when people check in is broken. And that I should have calledto let them know I was there. So I say it's fine whatever. So then I go home sit down to enjoy my meal just to find out theygave me the wrong order. Not just messed up my order. But completely the wrong order somebody else's order. So then I call themback and say I was just there for pickup and you gave me the wrong order. The hostess kind of jokes and says yeah we have a ladywho just walked in saying she got the wrong order too. My order was brought out by itself not with somebody else's. So thattells me not only did they not double check my order they also did not double check their order. Now I'm not one who oftencomplains but they didn't offer so much as a discount or a free dessert or anything. I will never eat there again and I willtell everybody who will listen what horrible service I received. Read more
I hadn’t ate at this chain in several years but was pleasantly surprised. Wasn’t overly spotless in restaurants so didn’t... have high hopes but the service was excellent!! We had just appetizers and salads and they were great and came out quick andcorrect (had several changes to salad listed on menu) Read more
Kensi C., our server was very attentive. It was quite apparent to us that she was genuine interested in our Fridays dining... experience. She was very personal and professional. The Food was piping hot and delicious. Read more
Good except for a dish that included shrimp. Since the shrimp and chicken dish was mixed in with a sauce over mashed potatoes,... the shrimp's shell on the trail should have been removed before serving. Wasn't good to suddenly realize you are crunching onthe shell of a shrimp tail. Really no excuse because the restaurant was practically empty of customers. Read more
We dined inside and was gave plastic ware instead of actual silverware to eat our food with. Someone puked all over the floor in... the men's room and even though multiple guest said something it was never cleaned up in the hour we were there. Food served wasraw for the steak that was supposed to be medium and the kids meal hamburger was supposed to be plain but still had pickles andthe hamburger meat was raw. We will contact the health department and provide the rest of the photos on the conditions of thisrestaurant. DO NOT EAT HERE, YOU WILL END UP SICK AND MANAGEMENT DOESNT CARE. Read more
The mozzarella sticks came out after a 40 min wait for them and they weren’t even cooked all the way. The second picture is... how they were suppose to look. Our waiter paid no attention to us. Forgot our salad. Forgot our wings. All around from food toservice I was dissatisfied. 0/10 Read more
There was 33 people in our party and they did an amazing job. Food came out faster then expected and food was great. Service so... accommodating and friendly. Read more