Reviews for Krispy Kreme in Fairview Heights, IL
This is hard to rate. The doughnuts are great. But its not so clean. They don't have a good selection. Like some doughnuts have... some filling but they don't correctly fill the doughnuts or some don't have any filling inside when clearly they are supposed tohave filling. So if u go to website this Krispy Kreme isn't having what the website have. No cinnamon rolls unless its sunday.Weird. Like the original glazed kreme filled do not have kreme in it. They told me that it doesn't come with kreme inside. Ifyou look at website it says kreme filled. And i like to watch fresh doughnuts roll around the conveyor belt looks like theynever clean it. I found another Krispy Kreme st.l but they baked doughnuts in oven the last time i went to different KrispyKreme never again at the stl location. So this Fairveiw Heights will just have to do. I have slacked up going because of theselection. Read more
Ordered a dozen donuts but apparently they don't know how to count. Was short two donuts. Called the manager even though I was... refunded three donuts it's was a big inconvenience. Didn't even bother to apologize. Read more
I gave a one because zero isn't an option. Chaos ensued when I went to pick up my order. It was a pick up order but they had the... door locked with a mile long drive thru. So my order just sat getting old while I had to wait and wait to get through the drivethru line, all because they "completed" the order which made it so I couldn't just cancel it and leave. They didn't evenapologize when I finally made it to the window. Horrible experience. I won't be back, at least not for some years Read more
Every Friday is a treat for my granddaughter. I pick her up from school and she always has to go by Krispy Kreme to get her... chocolate sprinkle donut and a cup of glazed holes. She loves them! Read more
If you want to want to waste your time, go to this location. I waited in line for over 20 minutes before getting to the... speaker. Once at the speaker, I waited another 5 before saying "hello" since no one had said anything, only to be rudely told"wait a minute". Which was not only said rudely, should have been unnecessary since there was only one car ahead of me in lineat this point and they had already paid. When she finally got back on and told me to order (again, quite rudely) I was told thatwhat I was there to order- the pumpkin spice lover dozen- is something they were not selling, even though it was beingadvertised on their windows and menu board in drive through. Anytime I have been to this location, the service has always beensubpar, but I've continued to go since they are the only close location. Guess its time to give up on them completely. Read more
I usually love Krispy Kreme but lately it's been terrible. One time I ordered lemon filled and got home and none had filling. I... let it go. Today, May 21 I bought a dozen glaze and they look old. Come on Krispy Kreme, please get it right! Not okay Read more
I was floored by their generosity! They comped each of my kids 6 assorted donuts for good grades (so good some didn't even make... it home), and even comped me a fabulous white mocha latte for being a good parent. I'll definitely be back! Read more
They say the hot light is on. No hot donuts. Sometimes the physical hot light on the store. No hot donuts. Call and ask, they... say when it'll be on. Call back then, no hot donuts. They had hot donuts once and gave me a cold dozen. I wouldn't recommendtrying this hard; find a good independent shop near you. In Edwardsville I recommend the Donut Palace. In Maryville, try LittleTaste of Heaven. Heck, Red Robin has good donuts. Read more