Reviews for Panera Bread in Fairport, NY
Slow service, and no self-serve cups. I'm a Sip Club member, so I can grab my morning coffee and get in and out quickly. Not... anymore. They have removed the self-serve cups, so you have to request them at the counter. That would be fine if there wereever any staff at the counter. I've waited up to 5-10 minutes just to get a cup, when there was no one else in line. Staff justwalking past me, doing other things, but no one manning the registers. What used to be a time saver is now costing me time. I'mdone. Read more
I've had multiple issues with this location. I regularly order curbside pickup, and I've had to call multiple times to ask where... my order was after waiting 20 minutes. To top if off, I've had issues where they give me the completely wrong thing. Read more
8:30pm Friday. Service could not have been any slower, at the drive-thru, and the young man server couldn't have been any more... disrespectful. He gave us only part of our order, and left! I had to honk my horn to get him back to the window! And he saidmy card was declined, Which it was Not! After finally completing the order, all he did was laugh. We will Not be going backto Perinton Panera Bread Read more
I have yet to receive a hot meal. Soup is always cold, the grilled cheese is awful. The salads are saggy and browned. I do... complain, and am reimbursed but hope they get their act together. Read more
If my rating was on location alone it would be higher as this is definitely the nicer location in the area. But basing on Panera... Prices on items: $4 for a "LARGE" Iced coffee wouldn't be bad if it was actually Large. Went next door and bought a $4MEDIUM HMMM.... Where Am I more likely to spend my money Pic#1 Panera LARGE Pic #2 Panera LARGE & Next Door MEDIUM Read more
They forgot the baguette for my salad as well as the baguette for my mac n cheese. Also my tuna sandwich has about a spoonful of... tuna on one half of the sandwich and the other was just lettuce. Won?t be returning to this location Read more
Food was great. Get the Pick2. It's a great deal. Love their French Onion soup. Good location. Usually, it's busy there. We sat... next to the fire place. They have outside seating during summertime. Read more
I was having a ?discussion? with the cashier when someone came marching in and rudely interrupted our conversation. She never... introduced herself or told me her position within company. She merely wanted to insult me which she did. I assume she was amanager, or so she thought. I wouldn?t write this but that person?s attitude can?t go unsaid. She was rude to say the least. Noneed to escalate the situation which she certainly did. How do these people get hired? What a shame.. Read more