Reviews for Off the Hook Bar & Grill in Fairhaven, MA

We are giving this restaurant one star just because the waitress Jessica was so sweet, and none of the things that went wrong... were her fault. She was attentive, prompt, lovely, and apologetic. After waiting an hour for food (and seeing other people whocame in after us get their food), our toddler was at his limit and starting to lose it (side note: he went about 30 minuteslonger than we could have hoped without food). When we asked to just cancel our food because said toddler was starting to climbout of high chair, scream, throw puffs, and disrupt other people?s Sunday dining experience, we were told it was ready andcoming out. After another 15 minutes of waiting, the food finally came out (side note: right before the food came out, they toldmy husband they were out of the pulled pork he had ordered). My food (scallop tacos) were completely cold. We sent them back,and decided to share the other two meals between the three of us. Three bites into the finishing the half of the lobster roll myfriend shared with me, I bit into a hair. When we pointed this out to the waitress, she also was grossed out. The Manager, onthe other hand, said that most of the lobster roll was already eaten, so they would only comp us for two beverages (and take offthe scallop tacos), which we didn?t eat. As someone who has worked in the service industry for years, they should have compedthe whole meal for how many things went wrong; as a patron, I would have been satisfied with being sincerely apologetic andcomping the lobster roll. They did neither. Needless to say, we are done with Off the Hook for the season. Read more

It's more about location here than anything else. The wait on busy (sunny) days can sometimes be over an hour. The food is ok,... good fish tacos and burgers, but two burgers with drinks will be in the vicinity of $70, so kinda pricey. I liked the atmospherehere before they did all the renovating. It was more friendly and had a more local feel. Read more

The food was so delicious here! Also the environment was so relaxing being right near the water overlooking all the boats. We... loved it! Read more

Best GLUTEN Free Fish & Chips and Clam Chowder around! Wait staff is great & cooks do an excellent job! Well behaved dogs... welcome. Beautiful views and live bands. Call Ahead and plan accordingly! Read more

We were greeted warmly and brought to our table quickly. The waitstaff was friendly and professional. It passed the Calamari... test, lightly breaded and tender, not over cooked. My Hook Burger was excellent as was my wife?s fish sandwich. The fries werehot crisp. The view from the dining area was excellent looking at West Island and the water with its many boats. Definitelyput this place on your places to dine in the summer. Read more

Location and ambiance is great. Serving staff are good, but over stretched. I realize staffing issues and delivery issues are a... problem everywhere, but there business model of having people wait when they have empty tables is a loser and costing them $ andcustomers. Might be better to inform customers of wait time estimate before they order food, (30 minutes for 2 apps and a salad)instead of when they are getting impatient and unhappy. I like the place, but they seem to be having more issues and goingdownhill every time I give them a chance. Read more

Chowder was good. Fish sandwich was cooked perfectly, tasty and fresh (what was in the sauce?!). Drinks were good and strong.... Live music was good. Ambience was just what was needed for our arrival to the area - a sunset on the dock. Allie, our server wasAWESOME and went above and beyond to be helpful. We?ll definitely be coming back, even if we have to make a special trip!!! Read more

Yummy food and nice atmosphere. Will definitely be returning next time I'm in the area!