Reviews for Dunkin' in Fairfield, OH
Scott and Tessa and a couple of other people that are there are the best they make your drinks right they do it over if it?s not... right but the young girl that does the register is kind a rude and doesn?t really care. She?s normally not the one that makes mydrink but she made it and it tasted kind of water down she says in a rude voice would you like me to make it over no I don?twant her making it over why would I after someone was rude to you and of course you want your drink to be right you?re payingeight dollars for that in a bagel small at that Can anybody tell me or leave a comment on as to how many people get chargedwith cream on any of their drinks? It upsets me that my mother got a free drink but yet oh a dollar for whip cream I buy afrozen coffee every day and I always get charged a dollar for whipped cream. That is ridiculous. Read more
Going to start going completely out of my way to get coffee because this location has not made the same order, the same way for... an entire month. The wait in line is ridiculously slow and the ?on-the-go? feature is pointless because they still wait untilyou?re at the window to start making it. Read more
Drink made just the way Ilike it and you can have the best blue berry glazed donut I?ve ever had at a Dunkin. Thank you for... being serious about the quality of service and food that you provide to your customers. That donut was fire ???? Read more
I will never attempt to go to a Dunkin Donuts that is owned by this owner. Every single one of his stores are poorly ran. The... espresso machine is NEVER working at any of his 3 locations I know of. I did a mobile order for a latte and I get there and mydrink is not ready because their espresso machine isn?t working and they said if I came in the next day with my receipt, theywould give me my drink free of charge and I go in the next day and then again 2 days later and it is still not working. I willnever waste my time with this place. So many bad experiences with every single one of his locations! Read more
Every time I come to this particular DD in Fairfield, they always half make food. Furthermore alarming, they charge you full... price for whatever you ask for, rather it be a particular coffee that?s supposed to have whip cream and other items, etc. butdon?t make it for what you?re charged for. For example: I ordered an iced birthday cake latte, they gave me iced coffee with thebirthday cake syrup. Didn?t even add creamer. And charged me the entire 3.59 I believe it was, whereas I should?ve been charged2.55 for what I asked for. Also, there is a lady that works the drive, that is of older age, that keeps people at the microphonefor 5+ minutes waiting. I?ve encountered this twice now. No one else in lane, no cars in the lot either. Read more
Worst service ever ! I ordered a medium iced cake batter latte and they literally handed me a cup full of flavored milk theirs... not one single drop of coffee in this drink. When I asked what I assumed to be the manager if my drink was right and turned togirl making the drinks and she just looked down and shook her head to say yes. I understand if a business is understaffed thatlines will be slower but just because you are under staffed doesn't mean you should just be passing out anything just to get thecustomer to go away. Read more
I came in on a Monday May 9th to order my son's custom made cake for his Birthday! Welll I was told that the employee couldn't... help me that her manager had to help. Well he wasn't in. She told me to come back Tuesday around 12p.m. So I did and the managerwas there. He told me I couldn't order a custom made cake that takes Longer to make. No one told me it takes a week to make acustom made cake! So I said okay what do you have? He show me some cake and than show me a pizza pie cake with Oreos on it.Never did he say you can't change the color or anything. He never said thats how it comes. I asked if he could make the coverblue? And Write Happy 8th Birthday Charles! You see you can't even make out what it says. My husband picked it like this. If itwas me I wouldn't take it. I paid for it 2 days before because they said wouldn't make it if I didn't. So I called to complain,no answer ????! So I called corporate. Well they said that it's up to Manger how they handle it. Well the owner calls me todayand doesn't handle to well. He says he will give me 5 dollers off. Like what! I said thats not right. Btw this isn't the 1sttime this happened to me. I let that it go the 1st time but this is not good at all. And since the owner didn't handle it well Iwon't order another one. It looks like a per school done it! I am really upset and rate this a 1 star ????. Read more
One star for one major mistake. Asked for a latte to be made with oatmilk stated it twice. Received my drink drank half of it... until I started feeling symptoms of having had dairy and two days later I'm still sick. Noticed half way through there was nolabel on my drink this time either....THANKS I won't be back. Read more