Reviews for McDonald's in Fairfield, IL
They wouldn't accept the code for my online order, because the phone used for the order wasn't present. I gave them my code as... the app. instructed me to do, and they said it was useless. I asked for confirmation that my debit card wouldn't be used since Iprepaid and had to cancel my order, and they told me to consult the app. for that question. I consulted the app., and it said togive the the code that they already deemed useless. UPDATE: I went back through to order/pay again to make my kids happy. I gothome with our food and they packed a medium fry (instead of large for my combo meal, when I specifically asked for large fry andlarge drink and was charged accordingly). They failed to put extra frys in the 2 happy meals, as I requested and paid for. Theyalso didn't include the apple strips in either happy meal, as they specifically said came with them when I ordered indrive-through. Should've gotten some decent food for 30 bucks, but didn't. Read more
It's McDonald's what can you expect. Our family of seven went for ice cream cones and it was 14 dollars for seven ice cream... cones. They were good, but expensive. I could have grabbed cones and a gallon of ice cream and been just as good and cheaper. Read more
Literally got my order wrong ten times today, seriously how hard is it to write an order down, look off of what was written... down, make what was written down, are the workers there just plain stupid? How hard is it to make a hamburger? Jesus Christ Read more
Drive thru is really slow, and because of the way the roads work in town, you get long lines from both sides resulting in people... either cutting in line or don't know how to push the gas pedal to prevent others from cutting in line. Lots of potential for carcrashes as the lines start to accumulate out the property and onto the highway because people will leave the tail end of theirvehicle in the driving lane instead of being on the side of the road. They do however have 4 curbside app pickup spots, and itreally seems like other than me, I only ever see maybe 1 or 2 people using them. They're usually quicker than waiting 30+ minsin the line. Read more
Gotta love a place where Ronald McDonald can kick it outside....day or night without being robbed.
I ordered 2 bacon quarter pounders with cheese and got just a quarter pounder with cheese, even though the grill slip said it... had bacon on it. Then to top it off the French fries were so cold, they must have sat there all day. It was so aggravatingafter having to wait for you food only to get not what you ordered and not warm at that. Read more
Food was not fresh and out of 3 large fries we might have gotten enough to fill 2 orders
3 rd time bad service and bad service time. Order was not correct.